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Old 05-26-2014, 01:50 PM   #1
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Angry Accident while in storage

I store me Jayco Seismic 3210 during the summer months at a indoor storage facility that does not allow you to move your own trailer they move it in and out for you using a tractor and home made hitch. After leaving it their on Monday I went back on Wednesday to do some measurements and was told we have some bad news we drooped your Fifth Wheel on its nose 10 minutes ago [ point of information it is a 2014 that is 10 months old ] they cracked the nose fiberglass and sent both front leveling feet thru the front bedroom floor plus there appears to be buckling in the front outer walls they have told me they will have it repaired but my thoughts are it will never be the same and should be replaced any opinions or ideas will be appreciated

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Old 05-26-2014, 02:30 PM   #2
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Wow... Very sorry to hear that and I would be beyond upset.

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Old 05-26-2014, 03:01 PM   #3
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Contact your own insurance company. They will cover the repair/replacement and then require the storage facility or their insurance provider to reimburse them -- you shouldn't have any negative outcome with your insurance (I.e. Dropped coverage or increased premium) but you will have someone on your team helping out and making sure corners aren't cut should a repair be possible. I wouldn't simply trust the storage facility to handle this on their own.
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Old 05-26-2014, 03:13 PM   #4
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I would recommend that the work be done by an AUTHORIZED JAYCO dealer, as your mfr warranty my be voided if work is completed by a non authorized dealer. You may want to contact JAYCO to verify.

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Old 05-26-2014, 03:14 PM   #5
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Yep don't let them handle the repairs. Get the insurance co's involved and make sure its done right. What a bummer and right when the season is getting up and going.
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Old 05-26-2014, 03:23 PM   #6
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If it's determined that it's repairable inquire with your insurance company about "diminished value" compensation too. I think that we all would agree that all things being equal except one RV has been repaired after a significant accident and another hasn't -- the RV that wasn't damaged and repaired will be worth more. That delta is diminished value and is compensation you should expect and demand if your TH isn't totaled and replaced.
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Old 05-26-2014, 03:28 PM   #7
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Since your in MI I would tell them that it "MUST" be taken to the factory for repairs. It's less than 100 miles away.
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Old 05-26-2014, 05:48 PM   #8
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There is no doubt in my mind that being repaired back at Jayco's repair facility is the only way that I would be comfortable. I just got our unit back from some pretty extensive work done at Jayco's shop. First class work in every way!!! Your repairs are going to need that kind of a repair capability...
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Old 05-27-2014, 08:31 AM   #9
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Wow, it sounds like the damage may be structural. For sure a Jayco authorized shop should look at it. Even better would be to have the factory look at it.

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Old 05-27-2014, 10:23 AM   #10
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So sorry to hear your bad news. Yes, definately get your insurance company involved, and insist that the repair estimate and work itself be done at the Jayco factory. With the damage you describe, your insurance company may want it "totaled". In which case, you may be getting a whole new rig.

Not to make light of your situation, but I think I'd be looking for a new storage facility, too.

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