Jayco RV Owners Forum
 


Reply
 
Thread Tools Display Modes
 
Old 08-26-2016, 11:15 AM   #1
Junior Member
 
Join Date: Jul 2016
Location: Calgary
Posts: 10
Anybody bought from RVDirect

New to Jayco, we have a Eagle 323LKTS, we like it but since we saw the NorthPoint 377RLBH it's like the trailer we need.

I have a crazy good price offer from RVDirect on a custom order one but wanted to know if anybody had experience with them and could share with us.

Thanks
Thierry
__________________

tiju is offline   Reply With Quote
Old 08-26-2016, 11:28 AM   #2
Member
 
Join Date: Apr 2016
Location: Casselberry
Posts: 44
Anybody bough from RVDirect

Well it's the exact same company if you have an RV One dealer nearby.
Don't know my geography-- how far are you from Buffalo or Albany NY?

Sent from my iPhone using Tapatalk
Also the Eagle 355 Mbqs is close to the same floorplan as the NP 377 but probably $15-20 K cheaper.
__________________

Larry Mac is offline   Reply With Quote
Old 08-26-2016, 12:29 PM   #3
Senior Member
 
Join Date: Feb 2016
Location: Mills River
Posts: 129
Good experience from them. Their PDI was very good and they had no issues with me going over everything I wanted to. Our 5th was hooked to power and water and we gave it a good going over.
That said, my local dealer will not work on it. At all. To the point of being rude about it. I tried for a month to buy from the local dealer, but they wanted me to take what was on the lot, and were going to charge much more to order what I wanted.
I finally got a quote from RVOne/RVDirect. Was $8000 less than the best price local would give me. Gave the local guy one more chance to order what I wanted at even close to the price (I would have taken within $2000-$2500 of the RVOne price.) Salesman told me it wasn't worth his time to sell me one at that price, and good luck getting service if I bought elsewhere. Sigh.......
Jayco has let me use an independent service guy for a couple of issues, but it has been a bit of a hassle...
__________________
2003 GMC Serria 2500HD - Lotsa Mods.
2016 355MBQS
rsday75 is offline   Reply With Quote
Old 08-26-2016, 12:41 PM   #4
Junior Member
 
Join Date: Jul 2016
Location: Calgary
Posts: 10
Thanks boys,

It's exactly the situation we are in. The dealer has a 377RLBH on the lot that is the unit we want but he want over 12k$ more than RVDirect.

When we put the numbers in front of him and explaining that we were ready to pay 3000$ to 5000$ more that the RVDirect price because we understand he has to maintain a service facility and showroom he basically told us Go to H.. and good luck buying from them, they will probably not do a good PDI and you'll be stuck with a unit that nobody want to service...

Whaoo it's a little like a salesman that tell you he is selling the best product in the world and when you said ok I take it and he start to be in the Extended warranty mode he switch his way of mind telling you that you just bought the worst product and you NEED to have extended warranty.

So he will probably end up keeping the unit on the lot for a couple of months and paying interest fees on the credit margin he used to pay the unit but he don't want to sell it right away.

Thierry
tiju is offline   Reply With Quote
Old 08-26-2016, 12:42 PM   #5
Member
 
Join Date: Apr 2016
Location: Casselberry
Posts: 44
RV One has two local Jayco dealers ( Orlando and Tampa) near me. I'm just a little concerned about reviews regarding service on both, but I guess that's the nature of the RV business.


Sent from my iPhone using Tapatalk
Larry Mac is offline   Reply With Quote
Old 08-26-2016, 02:04 PM   #6
Member
 
rgchak's Avatar
 
Join Date: Jun 2012
Location: Jamul
Posts: 80
I highly recommend RVDirect it's a 5 star operation. We ordered our 2015 White Hawk 27 DSRL from them, they were several hundred dollars less then other online dealers and a couple thousand cheaper then my local dealer was willing to sell for. We ordered with the intention of picking it up at the factory in Indiana. We live in CA, I'm retired but the wife still works so we asked if the factory could hold onto the trailer for 4-6 weeks after it was built so we could firm up our travel plans. RVDirect said it was no problem. A family emergency came up and we had to cut our vacation short and I contacted RVDirect to have the trailer shipped to their dealership, Des Moines RV in Iowa. Again no problem, I paid the shipping charges which were listed on their website, no extra hidden charges were tacked on. The emergency turned out to be a death in the family and we had to cancel the trip to pickup the trailer. I contacted RVDirect and they in turn contacted Des Moines RV and arranged to have the dealer hold onto our trailer until the next summer when we could pick it up. No charges, no fees just excellent customer service.
rgchak is offline   Reply With Quote
Old 08-26-2016, 02:20 PM   #7
Senior Member
 
Marcm157's Avatar
 
Join Date: Jun 2016
Location: Newburgh
Posts: 888
I used their pricing as leverage when buying my camper. I was using my dealers WiFi and they had RVDirect site blocked. Used data and got an RVDirect price. The unit on the dealers lot was optioned slightly different but at least I had a good starting point. The RV One dealer was only about another hour away and I should have taken the trip. Had a pretty bad buying experience. When I trade up I will use RVdirect for sure.
__________________
_______________________________________________
2016 Ford F150 Scab - 3.5 Ecoboost HD Tow - Roadmaster Active Suspension - Equalizer 12K WD Hitch

2016 Jayco 28BHBE - Progressive Industries EMS-HW30C

Marcm157 is offline   Reply With Quote
Old 08-26-2016, 02:34 PM   #8
Junior Member
 
Join Date: Aug 2016
Location: New Mexcio
Posts: 29
Just purchased a 2017 North Point 377rlbh two weeks ago from RV Direct (RV One in Des Moines, IA).

We had much the same experience as tiju with our local dealer. However, I haven't attempted to get service from the the local dealer yet. I guess we'll see how that goes when the time comes.

We really tried to do business locally, but the dealer (Camping World) wasn't even in the same ballpark price-wise. I was actually very surprised when I got the quote from RV Direct. I've read in a number of forums that if you can can negotiate 25-30% off MSRP, you can rest assured you got a good deal. RV Direct was almost 36% lower than MSRP! The 1000 mile drive to Des Moines to pick it up was well worth it.

I called the local dealer back after getting a quote from RV Direct, I told them the price I'd been quoted and his exact words were, "At that price, if I were you, I'd buy it." Then he went on to tell me what a horrible buying experience I was going to have and tried to convince me that buying locally was well worth the extra $10k.

A couple of days later, I got an email from the salesman at Camping World asking if I was ready to come back in and purchase the unit we looked at. I couldn't help myself...I responded and told him that I'd taken his advice and pulled the trigger on the unit that was $10k less than what they wanted for theirs. Never heard back from him...kind of hurt my feelings.

We had a really good experience with the RV One dealer in Des Moines. The PDI went very well. It was obvious that they had spent time going through the unit thoroughly before we arrived. We only found one minor issue we wanted addressed and they took care of it quickly. They took their time with us and answered all of our questions.

The only issue I really had was getting my credit union and the RV One people on the same page concerning the wire transfer of the funds. That took longer and more effort than it should have, but once we got over that hurdle, it was smooth sailing from there.

My wife and my credit union were both very suspicious of the price...it seemed too good to be true. Truth be told, I was a little nervous about it myself. When we drove off the lot with the new North Point in tow, I told my wife, "See, I told you everything would be OK." Little did she know I'd already chewed my fingernails down to the nub.

In short, I would definitely do business with them again and I would certainly refer family and friends without hesitation.
Catholic for a reason is offline   Reply With Quote
Old 08-26-2016, 06:54 PM   #9
Senior Member
 
Join Date: May 2016
Location: Way down here........FL
Posts: 212
Service

Quote:
Originally Posted by Larry Mac View Post
RV One has two local Jayco dealers ( Orlando and Tampa) near me. I'm just a little concerned about reviews regarding service on both, but I guess that's the nature of the RV business.


Sent from my iPhone using Tapatalk
Don't know about Orlando, but Tampa service is terrible!!!!
jasum is offline   Reply With Quote
Old 08-26-2016, 06:59 PM   #10
Member
 
Join Date: Apr 2016
Location: Casselberry
Posts: 44
Anybody bought from RVDirect

The primary negative I have heard about the Orlando( actually in Winter Park) RV one service dept is they are often backed up where it might take 3-4 weeks before you get serviced.


Sent from my iPhone using Tapatalk
__________________

Larry Mac is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Virginia State Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

All times are GMT -6. The time now is 04:37 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.