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Old 09-06-2016, 05:34 PM   #1
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Unhappy Dealership can no longer get Jayco Parts

According to our local dealer, who we bought our Jayco from in 2014,they are no longer able to purchase parts for any Jayco products. Thor who purchased Jayco is closing all small dealers off from part purchases; the dealer can install any part but the consumer has to purchase the part themselves.

Has anyone been told by their dealer about this?
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Old 09-06-2016, 05:38 PM   #2
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Wonder what the definition of a small dealer is? I have not heard of this.

Will try and verify in the am with my small dealer!
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Old 09-06-2016, 05:46 PM   #3
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Old 09-06-2016, 05:57 PM   #4
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If this is true so much for business as usual and no changes after the sale to Thor.
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Old 09-06-2016, 06:02 PM   #5
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Quote:
Originally Posted by Debraj View Post
According to our local dealer, who we bought our Jayco from in 2014,they are no longer able to purchase parts for any Jayco products.
Are they still selling JAYCO?

Then how would they do warranty work?
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Old 09-06-2016, 06:07 PM   #6
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Quote:
Originally Posted by Debraj View Post
According to our local dealer, who we bought our Jayco from in 2014,they are no longer able to purchase parts for any Jayco products. Thor who purchased Jayco is closing all small dealers off from part purchases; the dealer can install any part but the consumer has to purchase the part themselves.

Has anyone been told by their dealer about this?
This does not sound right. In fact, it really sounds more like a business that is having financial difficulties and can't pay their bills. It certainly cries out for further checking.

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Old 09-06-2016, 09:45 PM   #7
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I really find that hard to believe! There is a lot of money being made by Jayco or now "Thor" supplying parts to these dealers. Big business. Why would Thor care who sells their parts...the more demand, means more supply which in turn means more MONEY, the whole reason for being in business. The more locations selling their parts the better. And Jayco parts will always be in demand as long as the RVs are made.
Haven't checked with the dealers in my area; but then again I wouldn't consider any of them to be a "small business" and their parts depts. are also a big part of the business. I actually don't know any "small dealer" selling Jayco parts.
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Old 09-07-2016, 06:50 AM   #8
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This sounds more like your dealer has not been paying his bills and been cut off by the supplier.
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Old 09-07-2016, 07:32 AM   #9
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I just got off phone with Jayco regarding another issue. They have not heard anything about this as of 2 minutes ago.
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Old 09-07-2016, 07:42 AM   #10
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Sounds like they have some demand for your used rv and they want you to trade it.
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