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Old 08-28-2016, 01:34 PM   #1
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Jayco quality?

Or is that an oxy-moron?

We have owned our 2015 Jay Flight 26RKS for 2 years now and have put about 6000 miles on it. After the initial pleasure of having a new unit, the interior quality or lack thereof has really been bothering us. Cabinets, trim and associated bits and pieces keep falling off with the latest being the entire tv cabinet breaking loose. Bear in mind that we are not offroading but just driving normal highways and byways.

The interior is made of cheap, flimsy materials all held together (barely) by tiny staples. Poor materials and poor construction.

I realize that this is not a top of the line unit and I don't expect solid hardwood and premium fasteners but I do expect that it won't fall apart while we are driving down the road.

We are looking to upgrade to a larger trailer or 5th wheel and I'm pretty sure that Jayco will not be on the list.
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Old 08-28-2016, 01:50 PM   #2
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There certainly is a QC issue in the RV industry, Jayco is not immune. My friends and I joke that RVs are delivered as "some assembly required". It shouldn't be that way, but it is. I have cautioned many about buying an RV if they don't want to tinker and fix the little things like you mention.

That said the problems are exacerbated in Ultralite units. In order to make the weight possible everything is reduced. Thickness of wood, amount of glue, screws, staples, etc.

I'm sorry you aren't happy, but I suggest getting out of RVing all together, buying a 15-20 year unit and refurbishing it to your needs, mainly because the initial build quality was heavier duty back then, or just accept that little fixes will be required.

I don't think consumers can ever expect a high quality light weight house that rolls down the highway at 60mhp priced in $20k-$30k range. It just not going to be available.
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Old 08-28-2016, 01:55 PM   #3
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Sorry BC but an entry level made by whomever is just what it is.

If you want MORE quality spend the money and move up the line.

Safe travels
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Old 08-28-2016, 02:00 PM   #4
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Broken seat

The bench in our 2014 jayco swift 26th is falling apart with this being only the second summer of use. The screws holding the bracket on back of the bench came out in transit. Then I noticed the whole back was coming undone from the seat itself ( held only with staples).
Will the 2 year warranty cover this to be fixed, I wonder?
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Old 08-28-2016, 02:02 PM   #5
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BC, agree however, it is not just Jayco. All RV manufacturers, including the top of the line units, have issues. There is no QC any longer and unfortunately there is no one to complain to but each other.
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Old 08-28-2016, 02:04 PM   #6
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Quote:
Originally Posted by LCumby View Post
The bench in our 2014 jayco swift 26th is falling apart with this being only the second summer of use. The screws holding the bracket on back of the bench came out in transit. Then I noticed the whole back was coming undone from the seat itself ( held only with staples).
Will the 2 year warranty cover this to be fixed, I wonder?
If it is in warranty, get it identified. You may be running out of a 2 year warranty.i
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Old 08-28-2016, 02:05 PM   #7
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Originally Posted by Larry G. View Post
Sorry BC but an entry level made by whomever is just what it is.

If you want MORE quality spend the money and move up the line.

Safe travels
I agree. You bought a Jay Feather and they cannot put good HEAVY materials in there due to the fact you wanted or needed a light trailer.
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Old 08-28-2016, 03:01 PM   #8
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Quote:
Originally Posted by LCumby View Post
The bench in our 2014 jayco swift 26th is falling apart with this being only the second summer of use. The screws holding the bracket on back of the bench came out in transit. Then I noticed the whole back was coming undone from the seat itself ( held only with staples).
Will the 2 year warranty cover this to be fixed, I wonder?
Same happened to mine. The warranty "fix" was less than adequate. I ended up getting furniture quality hex screws and nuts. Ran the screws through the back and inside frame and tightened it down. It pulled it back together and it's not going anywhere now. Alot more heavy duty than the staples and looks good.
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Old 08-28-2016, 03:18 PM   #9
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My mistake - the unit is a Jay Flight not a Jay Feather so it's not a lightweight unit saving ounces by using lightweight materials and it's still falling apart.

I didn't need or want a lightweight trailer when we bought this one (towing with a 2015 F350 6.7) so specifically went with the Jay Flight model expecting it to be a little more robust. Guess not. Kinda disappointed, I guess.

Anyway, this is mostly just fyi for anyone else looking at these units. Caveat emptor.
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Old 08-28-2016, 03:48 PM   #10
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I have a Jay Feather that's 6 years old 2nd owner, 6 states and I've loged in 23,000 + miles on it and I gotta tell ya I haven't had anything fall apart on me. I've had to make adjustments here and there but that's all. I can't say enough good things about Jayco or my EXP 21 M .
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