From support in case anyone else comes across this in the future. Gonna try it this weekend.
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Good afternoon,
If you are still under Jayco's warranty you will need to take the RV to a Jayco Dealership. They have a 2 year warranty from date of purchase.
You can try the following below. Usually this does the trick.
Please follow these exact steps below, and share your results.
Disconnect the connection between the phone & the stereo system
Turn your BT off on your phone.
Take a paperclip and press/hold the reset button (while stereo is on) for 30 seconds to perform a hard reset.
Turn the stereo back on
Turn stereo source to BT
Place the top of your phone to the front of the stereo, turn BT back on, and Scan the network
Choose the stereo.
Once connected you may remove the phone.
This System uses NFC technology so it must be touching when first pairing
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