Jayco RV Owners Forum
 


Reply
 
Thread Tools Display Modes
 
Old 03-13-2013, 07:54 PM   #1
Member
 
shoefly's Avatar
 
Join Date: Mar 2013
Location: Saugatuck, MI
Posts: 38
Jayco Executive Office

Does Anybody Know who to contact in Jaycos Executive to file a complaint, ordered 2014 Seismic yesterday and has been hell eversince because of miss comuntication with Jayco with customer service and sales at Jayco, does anybody know who I should contact to go over there heads. help help
__________________

shoefly is offline   Reply With Quote
Old 03-13-2013, 08:01 PM   #2
Senior Member
 
Grumpy's Avatar
 
Join Date: Nov 2011
Location: Where ever the boss says we're going.
Posts: 5,041
Why can't your dealer handle the problem if you just ordered it yesterday?
__________________

__________________
DISNEY LOVERS
PINNACLE 2015 38FLSA. aka: "Roam Sweet Home"
Grumpy is online now   Reply With Quote
Old 03-13-2013, 08:16 PM   #3
Member
 
shoefly's Avatar
 
Join Date: Mar 2013
Location: Saugatuck, MI
Posts: 38
they did but not in a satifactory manner the problem really started with jayco
shoefly is offline   Reply With Quote
Old 03-13-2013, 08:29 PM   #4
Junior Member
 
Join Date: Jan 2013
Location: Cleveland Heights, Ohio
Posts: 20
Jayco Executive Office

Maybe you can be more specific with your complaint..
Clevelandjim is offline   Reply With Quote
Old 03-14-2013, 10:01 AM   #5
Member
 
Join Date: Jan 2011
Posts: 44
Quote:
Originally Posted by shoefly View Post
Does Anybody Know who to contact in Jaycos Executive to file a complaint, ordered 2014 Seismic yesterday and has been hell eversince because of miss comuntication with Jayco with customer service and sales at Jayco, does anybody know who I should contact to go over there heads. help help
IF you have the 72 hour recission clause, just cancel the order and move to another brand.
001952119 is offline   Reply With Quote
Old 03-14-2013, 10:46 AM   #6
Senior Member
 
Join Date: Sep 2009
Location: S.E. Michigan
Posts: 200
Quote:
Originally Posted by 001952119 View Post
IF you have the 72 hour recission clause, just cancel the order and move to another brand.
===========================
Some States only allow recission clause on home originated sales. (Salespeople who come to your home & you sign a contract).

Since this OP is a new Jayco forum member hopefully they can shed much more light on what the problem is.
__________________
Bill B. (S.E. Michigan)
2014 Keystone Cougar High Country 321RES (was 2007 Eagle 322FKS)
2007 Dodge Megacab CTD
billb800si is offline   Reply With Quote
Old 03-14-2013, 10:49 AM   #7
Senior Member
 
Larry G.'s Avatar
 
Join Date: Dec 2011
Location: Reno (home base) Winter Eloy, AZ
Posts: 951
Quote:
Originally Posted by Clevelandjim View Post
Maybe you can be more specific with your complaint..
Yes, why not say what your issue is here since you came in for advice?

Then maybe members here can help.
__________________

2012 Pinnacle 36KPTS - Kitchen Pantry Triple Slide
Mor/Ryde suspension and pin box, Dual pane windows, Auto Leveling System, 2 A/C's, Sailun G's and more...
View photos

Our Trip Journal
Larry G. is offline   Reply With Quote
Old 03-14-2013, 10:59 AM   #8
Senior Member
 
Grumpy's Avatar
 
Join Date: Nov 2011
Location: Where ever the boss says we're going.
Posts: 5,041
Quote:
Originally Posted by shoefly View Post
they did but not in a satifactory manner the problem really started with jayco
Sorry, but that makes no sense, especially on a unit that is probably not even scheduled for production yet.
__________________
DISNEY LOVERS
PINNACLE 2015 38FLSA. aka: "Roam Sweet Home"
Grumpy is online now   Reply With Quote
Old 03-14-2013, 04:43 PM   #9
Senior Member
 
tinlizzie23's Avatar
 
Join Date: Sep 2011
Location: Luray, VA (central Shenandoah Valley of VA)
Posts: 1,416
If we don't know specifically what the problem is, we can't be of any help, IMO.
__________________
2003 Ford F-350 V-10 Crew Cab 4WD Long Bed
2004 Jayco Designer Medallion 29 RLTS 5th wheel
Bill, Gayle, and Mindi (dachshund)
Retired at last !

Nothing is foolproof to a sufficiently talented fool.
tinlizzie23 is offline   Reply With Quote
Old 03-14-2013, 07:02 PM   #10
Member
 
shoefly's Avatar
 
Join Date: Mar 2013
Location: Saugatuck, MI
Posts: 38
Wow, you guys our tuff, was just looking for the chain of command for Jayco. not everybody wants to wash there dirty laundry in a open forum, found the guy at the top on my own and had the problem fixed, staff at Jayco is "AAAAA" one of the best companys I have dealt with pride in there company and there work. I' am proud and happy to be part of the Jayco family. my new 3210 Seismic partial paint should be done by end of May. Looking forward to many happy years of use. that said, looking forward to meeting you all down the road some time.

ShoeFly
A Little Triva Who Knows what ShoeFly means and it is not the Pie:hihi:
__________________

shoefly is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Virginia State Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

All times are GMT -6. The time now is 08:26 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.