Jayco RV Owners Forum
 


Reply
 
Thread Tools Display Modes
 
Old 05-11-2015, 10:35 AM   #1
Senior Member
 
Join Date: Oct 2011
Location: Central California
Posts: 2,243
New trailer quality

There has been lots of posts recently about the lack of quality control at the factory, dealer missed items and generally poor workmanship on new units, so I thought I would share a story from this weekends camping trip.

One of our camping crew just bought a new Forest River Vide 27xxxx trailer. It's is beautiful with a great floor plan and features. I blieve it stickered with delivery about ~$33k, and they paid $25k. Certainly not the most expensive unit, but absolutely not cheap.

This weekend was the shake down trip so the whole camping group went, 4 families. Here is what was experienced...

First, when getting the trailer picked up from the dealership it was quickly figured out that the WD hitch would not install correctly due to the fancy front cap that contains the propane tanks. Required small modification, read cutting the cap, to allow clearance for snap up brackets. Before cutting we it was even considered that an Equal-I-zer hitch that doesn't require snap up brackets might be better. That didn't work either so my buddy proceeded to modify the cap. The dealer offered to do it, but he didn't trust them so he went ahead and took care of it at the CG after towing 70 miles with out WD.

Next, immediately after connecting city water, water began to poor from under the wall. This was concerning so we all pitched in to figure it out. Turned out that the factory didn't properly connect the city water inlet to the plumbing and the water was just pouring into the trailer. Fortunately it was bad enough that we caught it instantly and the area the water entered was very easily opened to dry up. No damage but proved the dealer didn't test that system only the tank and pump.

Then upon leaving it was figured out that the "black" and "grey" tank handles were labeled incorrectly. The plumbing is covered so you could not see it and he trusted the handles. What this meant was he left the black open for the weekend and the grey closed. Several minutes adding water via a bucket and running the tank washer fixed the buildup problem. Good thing it was a weekend trip and not a week.

Last, also upon leaving, the electric stabilizer jack in front wouldn't retract. After 10 minutes searching for a blown inline fuse, we located the terminal block that all the exterior accessories connect to, only to find it was wired by a monkey and several wires were not correctly terminated. Took about 30 minutes to clean up the wiring and reconnect everything properly. Stabilizers fixed.

My buddy knows there will be more surprises in the next couple trips and accepts it as he, like me, believe RVs and Trailers come "some assembly required". Further he trusts his skills and care much more than the dealership tech.

Just thought I would share what I witnessed first hand of quality from another mfg.
__________________

__________________
2007 Chevy Duramax LMM/Allison
2012 Jay Flight 29QBH
2012 Jay Flight 26BH (Sold)
clubhouse is offline   Reply With Quote
Old 05-11-2015, 10:49 AM   #2
Senior Member
 
ALJO's Avatar
 
Join Date: Oct 2014
Location: Sparwood, BC
Posts: 1,329
Send a message via Skype™ to ALJO
In all the mass manufacturing it is the same. By Jayco it is no different looking at the complaints on this forum. Amish craftsmanship?.............but it sells!
I was looking at RV Ratings and Jayco comes out average.


RV Rating - Customer Survey of RV Makes and Models


No wonder I had to do so much which should have be done at the manufacturing plant. Am I happy with my Jayco? Yes I am, because I made it my own through all the work I did myself.
__________________

__________________
2014 Ram 1500 CrewCab 4x4 5.7 Hemi 3.92 Rear and Air Lift 1000
2005 Jayco Jay Feather LGT - 29Y GVWR-7000 lbs.
Pro Series 1200 lbs. WDH with Double Sway Bar.
Champion 3100/2800 watt Inverter/Generator-Onboard Solar Power

ALJO 'Forever Young @ Heart' provide on their travels Music Entertainment to Senior Care Homes
ALJO is offline   Reply With Quote
Old 05-11-2015, 07:46 PM   #3
Senior Member
 
Nighthawk 96's Avatar
 
Join Date: Apr 2011
Location: Columbia SC
Posts: 571
We are into our third season with our trailer. No real problems. Nothing to fix under warrantee.

Water line to toilet became loose and a little water was on floor. Hand tightening took care of it. Couple of loose screws in the wheel skirts. Awning motor was replaced under a recall. This was replaced in my back yard.

I have made several improvements to the trailer. New bath fan, new faucet in bathroom sink, digital thermostat, hardwired electrical management system, quick disconnect electrical cable and so forth.

This is my second Jayco and very few issues with either.

IMHO if you are going to own a TT or Motorhome, you should be prepared to keep it up, improve it if your want to and be able to do simple repairs. Other wise you can pay Camping World $120.00 per hour plus materials to do it for you.
__________________
2012 Toyota Tundra 5.7 Litre DoubleCab
6 speed, 4.30 Limited Slip, Tow Package
2013 Jayco White Hawk 27DSRL
2010 Jayco JayFlight 26BH sold
Yamaha EF2000is Generators (2)
1996 Honda CB750 Nighthawk
Nighthawk 96 is offline   Reply With Quote
Old 05-11-2015, 08:37 PM   #4
Senior Member
 
ninjahbob's Avatar
 
Join Date: May 2014
Location: Eatonton
Posts: 305
ALJO you are right on and we too finished their job and built it our way.
ninjahbob is offline   Reply With Quote
Old 05-11-2015, 10:12 PM   #5
Senior Member
 
mike837go's Avatar
 
Join Date: May 2015
Location: Campbell Hall
Posts: 2,837
I took possession of my brand new TT three days ago. So far, I found the dealer fouled up in not supplying a sewer hose and leaving both waste tanks loaded. The pedestal table - poor design.

Offsetting all this is moving up 30 years in technology. That'll have to wear off before I can leave an unbiased opinion.
mike837go is offline   Reply With Quote
Old 05-16-2015, 06:21 PM   #6
Senior Member
 
Iraqvet05's Avatar
 
Join Date: Mar 2013
Location: Kansas City
Posts: 1,115
Quote:
Originally Posted by mike837go View Post
I took possession of my brand new TT three days ago. So far, I found the dealer fouled up in not supplying a sewer hose and leaving both waste tanks loaded. The pedestal table - poor design.

Offsetting all this is moving up 30 years in technology. That'll have to wear off before I can leave an unbiased opinion.
Why were the waste tanks full in a new TT?
Iraqvet05 is offline   Reply With Quote
Old 05-16-2015, 06:37 PM   #7
Senior Member
 
Grumpy's Avatar
 
Join Date: Nov 2011
Location: Where ever the boss says we're going.
Posts: 5,048
Quote:
Originally Posted by Iraqvet05 View Post
Why were the waste tanks full in a new TT?
Sounds like they did an "almost complete" PDI which includes filling all tanks to check for leaks. Problem is they forgot to empty them, thus "almost complete".
__________________
DISNEY LOVERS
PINNACLE 2015 38FLSA. aka: "Roam Sweet Home"
Grumpy is offline   Reply With Quote
Old 05-16-2015, 08:51 PM   #8
Junior Member
 
Join Date: May 2015
Location: cody
Posts: 1
Yep i had mostly a decent delivery my rear stabilizers didn't work, led canopy lighting was falling off, heater wasn't blowing very well (but had a wonderful heated floor), weather stripping around frameless windows falling off, and entire framing underneath is covered in rust. So most was fixed or still awaiting parts. The framing I'm probably just going to sand down frame and repaint with rust inhibiter paint.
mechinhell is offline   Reply With Quote
Old 05-16-2015, 09:01 PM   #9
Member
 
Join Date: Apr 2015
Location: Madera
Posts: 43
My wife and I have been looking for a new fifth wheel and the list is now between Foreat River and Jayco. What I have found is they are both in need of a better Quality Assurance. That may just be because I've spent a few years as QA on military aircraft and have become obsessive with perfection.
notaz3 is offline   Reply With Quote
Old 05-16-2015, 09:33 PM   #10
Senior Member
 
oldmanAZ's Avatar
 
Join Date: Dec 2014
Location: AZ
Posts: 7,081
Quote:
Originally Posted by mechinhell View Post
Yep i had mostly a decent delivery my rear stabilizers didn't work, led canopy lighting was falling off, heater wasn't blowing very well (but had a wonderful heated floor), weather stripping around frameless windows falling off, and entire framing underneath is covered in rust. So most was fixed or still awaiting parts. The framing I'm probably just going to sand down frame and repaint with rust inhibiter paint.
Welcome to the forum.

Most folks vent vigorously about stuff like that. Glad you're upbeat about it.
__________________

__________________
Sherm & Terry w/rescues Eydie (min Schnauzer) Steve RIP (std Poodle)
2015 Jay Flight 27RLS (Camped: 102 nights '15, 90 nights '16, 70 nights '17 so far)
2006 Ford F350 6.0 PSD, Lariat, 4WD, CC, LB, SRW, auto., Camper pkg.
oldmanAZ is online now   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Virginia State Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

All times are GMT -6. The time now is 04:36 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.