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Old 05-26-2016, 08:41 PM   #11
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It may also be a matter of protecting their dealer network. They want you to go to the dealer for warranty service. If they start giving us too much help doing our own repairs their dealers will protest.

I used to own a computer company in the 1980's - we had that same problem, if we shipped parts directly to the customer while the unit was in warranty the dealers threatened to drop our product line. They made more money on service than on the original sale.
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Old 05-26-2016, 10:39 PM   #12
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I asked and received the same answer. I persisted very nicely and asked them how I can be expected to troubleshoot and become familiar with my trailer not knowing where everything was and not be dependent upon dealers. They complied and emailed 6 sets of drawings in PDF right then.
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Old 05-27-2016, 02:04 AM   #13
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I'm new here, so excuse my ignorance...but is there a section where users can upload documents like these and then the community benefits by being able to access them? On various forums I've been a part of, I've seen this done a few different ways. One is to have a subforum for tech docs and then people post them up like a normal post. I think the better way is where there is a true "documents section" and you can upload with appropriate title and people can access the data -- no chitter chatter, just file storage more or less, and available to all members.
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Old 05-27-2016, 06:25 AM   #14
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Quote:
Originally Posted by nolimits76 View Post
I'm new here, so excuse my ignorance...but is there a section where users can upload documents like these and then the community benefits by being able to access them? On various forums I've been a part of, I've seen this done a few different ways. One is to have a subforum for tech docs and then people post them up like a normal post. I think the better way is where there is a true "documents section" and you can upload with appropriate title and people can access the data -- no chitter chatter, just file storage more or less, and available to all members.
that is a really good idea
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Old 05-27-2016, 08:01 AM   #15
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Check out the Manuals section: at the top of the page, Home, Forum, Photos, Manuals
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There's lots of advice and information in forums... sometimes it is correct. For example, all of my posts are made by a political appointee who got the job as a reward for contributions to my diesel bill.

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Old 06-13-2016, 12:06 AM   #16
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I have a 2013 361reqs. My first RV and was at a boondocking site where I needed to add fresh water as we were getting pretty low. Prior to this I had only camped at sites with water hook-ups or was there for a short enough duration that a full tank would last me the entire trip.

So I started looking through the manual for the procedure for adding water to the tank. On my water control panel there was an option for "country fill" on the knob diagram. Looking in my manual, the directions for filling the tank mentioned nothing at all about a "country fill" option. I did some googling and figured it out on my own.

Looking through my manual, it feels like a lot of the directions are very general. Like the manual was written to cover the entire line of Eagle 5th wheels, regardless of floorplan, trim level, or options available. It makes it quite difficult in some instances to troubleshoot when there is a problem, or figure out how to do something (seemingly simple) like fill the water tank.

I emailed Jayco and asked if there was a manual that was more specific to my trailer, any wiring diagrams or other schematics that would help me understand the nuts and bolts of the trailer better.

I got a bland response, saying that the manual I have is all there is. I dont want to sound like an a-hole, but you would think that it wouldn't be too much to ask to provide an instruction manual that was specific to the trailer. Especially when considering the cost of these things, and how complicated all the interconnected systems can be.

I'll get off my soapbox now.
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Old 06-13-2016, 10:22 AM   #17
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I emailed Jayco asking for the diagram of the black tank for mine. their initial response was they didn't send any drawings or plans to Jayco owners that still were under warranty and why did I want it. I replied that frankly who ever made the decision to install a 9 gallon black tank on a TT didn't use very good judgment and that I wanted to replace mine with a larger tank if possible. I had the diagram before the day was over.
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Old 06-13-2016, 11:36 AM   #18
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I had no trouble getting them. I think it depends on who you talk to and how you ask. I sent an email and recv'd the schematics for everything in a matter of minutes.
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Old 06-14-2016, 05:10 AM   #19
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I think if you tell them what you are doing and why you need the particular schematic you will get it. If you just say you want schematics for everything you may get the no answer.
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Old 06-14-2016, 12:18 PM   #20
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I was able to get my electrical drawings. Warranty was already expired. I had called regarding drawing of exterior walls. They didn't have the front and back wall on file, only sides. They told me they would email the drawings right away but they never did.
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