Same problem for me. Jayco has replaced the strip for me once under warranty and will be doing it again next week before my warranty expires.
The strips do not tolerate water very well because the leds usually start dying after washing the underside of the awning.
I figure when the next trip begins to fail I will eliminate the roller tube strip and install a strip at the top of the coach directly under where the awning is attached. I can get power from the existing led wiring where it exits the coach body and still use the awning light switch.
Led lighting strips are cheap, when I did my fiver a 16’ strip was $18 or so. Use 3M automotive tape to secure to the coach.
I prefer body mounting because you can still use the lights without having the awning extended or just have it partially extended.
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Nick, Sharon, Abby and Madison (wireless doorbells).
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