First, welcome to the Jayco forums, just wish it was under better conditions.
There are numerous things that can go wrong with a slideout, but I personally haven't run across your particular situation that would imply that it was a common event.
Was this a condition that was visible, and/or discussed when you made the purchase? Don't know circumstances you purchased the TT under, but do you have any recourse with the seller since it's been only two weeks?
Bob
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2016 GM 2500HD 6.0L/4.10
2018 Jay Flight 24RBS
2002 GM 2500HD 6.0L/4:10 (retired)
2005 Jayco Eagle 278FBS (retired)
1999 Jayco Eagle 246FB (retired)
Reese HP Dual Cam (Strait-Line)
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