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Old 06-29-2013, 07:27 AM   #1
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Thumbs down X17Z worst camper ever

I have a 2013 X17Z and it is the worst camper ever we got it new in may we had to have new pop outs put on it as soon as we got it had holes in tops it was like pulling teeth to get it fixed now the new tops leek got wet on second trip out now jayco is giving me a run around on fixing it and my local dealer don't wont to work on it ether I wish they would give me my money back will never buy another jayco now my vacation in 3 weeks is not going to happen and may not be able to happen cant drive 4 hrs to get wet any one with suggestions jaycos web site said customer satisfaction what a joke
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Old 06-29-2013, 07:37 AM   #2
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Welcome to JOF. Sorry for your problem. Did you properly "season" the tents of your pull-out?
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Old 06-29-2013, 08:28 AM   #3
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Sorry to hear about your X17Z. Most who own the X17z like them.

Where are the leaks coming from, around the seams?

Maybe try some seam sealer and see if that takes care of the problem?

That or try some PUGS??

http://www.popupgizmos.com/bunkcoverpage.htm

Also saw a thread similar to yours and wmoses says he used scotchgard....

https://www.jaycoowners.com/showthrea...ofing-bunkends

Jayco should help you since your camper is a 2013 and should be covered under the 2 year warranty? Also, have you contacted your dealer, they should help and I would start there.
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Old 06-29-2013, 08:59 AM   #4
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yes was seasoned I bought camper 3hrs away from home and my local jayco dealer did first warranty work but when I called them they said they don't sale it and wont servce it
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Old 06-29-2013, 09:36 AM   #5
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Can you describe your leak? And what was the overall conditions when it happened. I am assuming you where out camping. The reason I ask is the tent ends are known to have a condensation build up on the canvas especially at night. Leaky seams that is a different issue all together.

If it is condensation, that you are mistaken for a water leak, here is how I solved the problem. I open one of the tent end side windows just a few inches every night. I keep the opened portion in the high corner and just pull the canvas window cover away from the screen to encourage a little air flow. By doing it in an upper corner if it is raining it is protected from the rain and run off. Then I open my bathroom vent window a minimum of a inch. Once we started this technique we have eliminated all of our condensation.

If it is a stitched seam that is leaking, I wish I had a good solution. I just posted this on another persons post that was having leaky seam issues. I am not sure it is a viable solution, but I think it would be worth a try.

Jaycoforum - leaking bunk end seams
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Old 06-29-2013, 10:06 AM   #6
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it leeks at seals and where it attaches to camper at top it was raining but not heavy down pour but over 24 hrs rain totals were 7 10th of inch also what are PUGS
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Old 06-29-2013, 10:27 AM   #7
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PUGS stand for pop-up-gizmos.... Folks use them to help insulate the bunkends from the cold and hot weather. I think they also could offer some rain protection as well. Those who use 'em... love 'em.

Here's a link with pics and more info:

http://www.popupgizmos.com/bunkcoverpage.htm

By the way.... I would still call and talk to Jayco customer service and let them know there is a Jayco dealer that won't do warranty work. I'm sure Jayco would like to know this, they may give the dealer a call for you.

BTW, I also do what McFarmall suggests to eliminate condensation on the inside of the bunks.
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Old 06-29-2013, 10:45 AM   #8
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Quote:
Originally Posted by delaneymedic315 View Post
yes was seasoned I bought camper 3hrs away from home and my local jayco dealer did first warranty work but when I called them they said they don't sale it and wont servce it
I am confused .... they did the warranty work then they said they won't service it?

This is a strange thread -- one post has no spaces, the issue seem to be short of details (photos would be nice) and PUGS are being suggested for a leak problem ....
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Old 06-29-2013, 11:03 AM   #9
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Its unfortunate that RV warranties don't work like automotive. Dealers have no requirement to service or perform warranty work on units they didn't sell initially. I didn't buy locally for price reasons. I needed some minor warranty work and was told by the local dealer they would do it if I paid them for the work and worked with Jayco for reimbursement. I chose to tow the ~120 miles to my selling dealer.
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Old 06-29-2013, 01:05 PM   #10
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I would think Jayco would like to know about dealers that won't service their units. They get paid albet not the same labor rate they charge regular customers, but they do get paid. Larry
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