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Old 05-21-2014, 06:21 PM   #1
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Warranty Coverage Opinions

Hi folks, just looking for some thoughts and opinions, opened up the trailer this spring and we found an 8 inch crack in the plastic shower stall as well as a vertical crack in the bathroom vent plastic frame. The Whitehawk is about 8 months old, so still some warranty left. Would this be covered under warranty?
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Old 05-21-2014, 06:25 PM   #2
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I would surely hope so - under material defects. Be interested to see some pictures and hear how you make out with your dealer.
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Old 05-21-2014, 06:37 PM   #3
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We just parked it at a seasonal sight for the summer, was hoping not to bring it back to town until September. So it will be interesting to see what happens.
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Old 05-21-2014, 08:47 PM   #4
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In general I think Jayco has been pretty good about warranty repairs. I'm hoping they won't give you any trouble and will step up on this one. Let us know the outcome.
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Old 05-21-2014, 11:41 PM   #5
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I would at least get it documented at a dealership. Jayco is very good about their warranty.
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Old 05-22-2014, 03:26 PM   #6
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They should cover this under warranty. We had a buch of stuff like hat done as year, includin the bezl/frame around the skylight in the shower. We just discovered last week when we uncovered fo the winter that the plastic fender skirt has a 4" vertical crack in it that wasn't there last fall. I'm going to ask abut that tomorrow when I run it in so they can install the new sliding door for the bedroom that got gouged up on one of the leading edges.
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Old 05-22-2014, 10:01 PM   #7
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Jayco and my dealer has taken good care of me. The last unit I owned was the worst.
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Old 05-23-2014, 06:18 AM   #8
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Thanks for the replies, all positive reviews on Jayco's warranty. Hopefully it all works out for us. I've got quite the list going with things I gotta get looked at.
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