Whirlpool washer drain pump

[cbest162]

We have a whirlpool front load washer that is hung in flood mode and will not reset. I have checked the water level switch. I cannot run a diagnostic check because it goes straight to flood mode. Anyone had this problem and have a remedy. I called whirlpool and they were no help

[Grumpy]

Originally Posted by cbest162

We have a whirlpool front load washer that is hung in flood mode and will not reset. I have checked the water level switch. I cannot run a diagnostic check because it goes straight to flood mode. Anyone had this problem and have a remedy. I called whirlpool and they were no help

Have you let it run through the full 10 minute cycle? If you unplug it without doing that it won't reset.

[cbest162]

Yes sir. Then unplugged and waited. Went right back into cycle.