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Seriously, Jayco won’t pay for a major problem under warranty??? You did the right thing in walking out of there. A dent in a wall is not related to screws as the fiberglass/luan/styrofoam/interior sheathing is all one glued piece. Water intrusion, however, can unglue (delaminate) that wall. PLUS you get 5 years of warranty on this!!
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I think the dealer either did not see or failed to report the damage when took delivery from Entegra or they damaged the unit on site and the sales manager knows they will have to eat the cost of repair.
Either way my money is on the fact that if I drove it off the lot yesterday and then reported it under warranty tomorrow they would deny the claim saying it was my negligence that caused any damage.
I am not a spring chicken born yesterday and this is not my first rodeo.
We'll see what they have to say tomorrow.