Because of debris, like pine needles or a birds nest, we have had ours jam up and not retract. Had the dealer fix it once and then after watching him, its really not difficult. In the ends of the cover tubes there are long allan head machine screws. One on each end. Unscrew those and the cover flops down for cleaning a debris removal. Once, I had the large slide cover come off the center roller and it had to be sprung back. Just prying and heavy pressure. When it is free it will retract to be tight. Watch yourself, dodging it could cause you to loose your balance on the ladder. This description and getting the ladder and tools ready, has taken longer to write than the time it takes to resolve, once you know what you are doing.
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Smooth Sailing,
Ric and Jan Golding
Southern Illinois
2016 Jayco Seneca 37FS
2016 Chevrolet Traverse
2018 Cheverolet Silverado
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