2018 Jayco eagle ht Front Fading

[Agrantina]

Ok- read a lot of posts on this issue of the front caps fading. I have a 2018 Eagle HT 28.5 rsts. The front cap is showing fading on the top section and after getting on the dang roof and looking at it - its something that has started a while ago. My 2yr warranty was up 4/15/2020. Sent Jayco and email a week ago (July 15th) and nothing back yet. -- My Question is does anyone have someone at Jayco that they have worked with that I can contact? Dealer says "yep known issue" but will need # approve case number from Jayco before any work can be done.

Andy

[billgburns]

I have a 2019 Eagle 317RLOK. Took delivery 01/19 (built 12/18). Lat week I noticed my front cap fading, as you describe. Called the dealer yesterday - they verified that it was still under warranty asked that I send photos and they would initiate a claim. Sent the photos today
Bill