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Old 09-09-2020, 10:41 AM   #1
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Design flaw with 38Fwls awning

First of all the rope lights should be at the END of the awning and not against the trailer body. The center extension blocks out 50% of the light from the light string!

This one is a biggie! The forward awning lever should have been mounted 2” further out so as to NOT pinch the door when retracting the awning!!!
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Old 09-09-2020, 10:46 AM   #2
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My awnings are to be replaced under warranty because of how the LED lights are stitched to the awning. Carefree will replace them through a Jayco dealer.
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2018 NORTH POINT 315RLTS (TRADED)
2017 RAM 3500 DRW DIESEL/AISIN 4.10 AIR BAGS
B&W COMPANION TURN OVER BALL HITCH
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Old 09-09-2020, 02:19 PM   #3
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My awnings are to be replaced under warranty because of how the LED lights are stitched to the awning. Carefree will replace them through a Jayco dealer.


Could you be a little more specific? My rig is at the shop as we speak for awning and awning light issues. 2nd time BTW. Thanks


26.5 RLS
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Old 09-09-2020, 02:38 PM   #4
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My awnings are to be replaced under warranty because of how the LED lights are stitched to the awning. Carefree will replace them through a Jayco dealer.
Could you be a little more specific? My rig is at the shop as we speak for awning and awning light issues. 2nd time BTW. Thanks
26.5 RLS
Last October I had my 5er into a dealer (Steve's RV) in Lacombe, Louisiana for an issue with the kitchen slide which they fixed within a hour. We are full time and usually spend October & November in the New Orleans area. Steve's RV was highly recommended for the slide issue. While they were working on it, the owner said he could replace both awnings because of the LED light issue. He recommended I wait until we get back in the area.........which we will this coming October, so we get an awning with new fabric. Our warranty is up in May of 2021. They have been Jayco dealers for nearly 40 years and are without a doubt the best dealer I've come across. They put the customer first.............BTW, I did not buy our RV from them. I believe the awning LED lights are normally against the wall but not stitched to the awning which makes them pull away from the fabric.
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2018 NORTH POINT 315RLTS (TRADED)
2017 RAM 3500 DRW DIESEL/AISIN 4.10 AIR BAGS
B&W COMPANION TURN OVER BALL HITCH
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Old 09-09-2020, 02:46 PM   #5
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Is there some sort of recall? You say your awning is a "Carefree"? How would I find out what make mine is? Thanks for your time.
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Old 09-09-2020, 03:11 PM   #6
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Is there some sort of recall? You say your awning is a "Carefree"? How would I find out what make mine is? Thanks for your time.
No recall, but Carefree is just conceding that there was a problem. In other words, the squeaky gear gets the grease. Not a safety issue which would generate a recall. On the third picture of your original post it has "Carefree" at the bottom of the arm........... hmm, I think it's a Carefree!! Are the LED lights stitched to the awning??
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2019 PINNACLE 37RLWS
2018 NORTH POINT 315RLTS (TRADED)
2017 RAM 3500 DRW DIESEL/AISIN 4.10 AIR BAGS
B&W COMPANION TURN OVER BALL HITCH
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Old 09-09-2020, 03:25 PM   #7
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I will have to check on the lights being stitched to the awning. Were you having trouble with the lights (dimming) or the way the awning opened/ closed, leaking? My lights dim after about 10 minutes of operation and the awning does not close fully on one side. Hope I'm not being a PITA!
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Old 09-09-2020, 05:00 PM   #8
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I will have to check on the lights being stitched to the awning. Were you having trouble with the lights (dimming) or the way the awning opened/ closed, leaking? My lights dim after about 10 minutes of operation and the awning does not close fully on one side. Hope I'm not being a PITA!
None of the above..........I would haven't thought about the lights being stitched to the awning or whether not it would be covered by Carefree if it weren't for Steve's RV bringing it to my attention.
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2019 PINNACLE 37RLWS
2018 NORTH POINT 315RLTS (TRADED)
2017 RAM 3500 DRW DIESEL/AISIN 4.10 AIR BAGS
B&W COMPANION TURN OVER BALL HITCH
Formerly from Sequim, WA
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Old 09-10-2020, 02:53 PM   #9
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Wish I had a dealer like that. Thanks for the info.
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Old 09-10-2020, 02:59 PM   #10
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Wish I had a dealer like that. Thanks for the info.
You bet........I'll let you know how it goes when I take it in next month.
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2019 PINNACLE 37RLWS
2018 NORTH POINT 315RLTS (TRADED)
2017 RAM 3500 DRW DIESEL/AISIN 4.10 AIR BAGS
B&W COMPANION TURN OVER BALL HITCH
Formerly from Sequim, WA
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