Jayco RV Owners Forum
 


Reply
 
Thread Tools Display Modes
 
Old 05-26-2015, 11:59 PM   #1
Member
 
Join Date: Feb 2015
Location: eolia
Posts: 45
Major factory error on new trailer!

We picked up our new 27.5 rlts on Friday and camped in it over the weekend, when we were packing up and getting ready to leave, while retracting the main slide, it caught on the the top and started to pull hard and then there was a large popping sound. I knew then something was not right, so I finished retracting the slide, hitched up and took it to the dealer. I figured it was just an adjustment issue, come to find out, the hole for the slide was cut out to small! So now they say the slide has to come out and they are going to cut into the top header of the opening to take out an inch, for clearance. So we left the trailer in Michigan at the dealer, and drove back home to Missouri. I am so disappointed after spending all this money on a new trailer to have something like this happen. Where the **** is the QC at Jayco? Maybe such a thing does not exist anymore!
__________________

__________________
2016 Primetime Crusader 315rlt
2014 Eagle HT 27.5 RLTS (Gone)
2015 Ram 3500 4x4 C.C. dually 6.7 Cummins
Diesel Mike1 is offline   Reply With Quote
Old 05-27-2015, 01:22 AM   #2
Senior Member
 
Join Date: May 2013
Posts: 113
I would not be happy. Did you have any issue with the slide when you did the PDI,or when you extended the slide at the campsite?
I would contact Jayco before I let a dealer start cutting 1'' out of my trailer.
__________________

__________________
2014 321RLTS Eagle Premier
2013 3500 CC DMAX
jimandcarol is offline   Reply With Quote
Old 05-27-2015, 04:51 AM   #3
Site Team
 
norty1's Avatar
 
Join Date: Jan 2011
Location: Charleston, SC
Posts: 12,066
Me too!
__________________
Moderator
2011 351RLTS Eagle, Mor/Ryde suspension & pin box
06 F350 Lariat PSD, SRW, LB, CC, EGR delete kit, 16K DrawTite hitch, Timbrens, TST TPMS

Can't find what you're looking on JOF? Try:Jayco Owners Forum Custom Google Search
"It's easier to fool people than to convince them that they have been fooled." - Mark Twain
norty1 is offline   Reply With Quote
Old 05-27-2015, 05:48 AM   #4
Senior Member
 
herewego's Avatar
 
Join Date: Oct 2014
Location: Alvin
Posts: 1,099
CALL Jayco !
__________________
Roy & Joyce
Alvin Texas
Delta German Shepard (She thinks she is a person)
2017 Eagle 330RSTS
2014 Ram 3500

herewego is offline   Reply With Quote
Old 05-27-2015, 06:04 AM   #5
Senior Member
 
Join Date: Jul 2012
Location: Peachtree City, Georgia
Posts: 256
I would demand Jayco replace the entire trailer with a new one
__________________

2012 Ram 2500 Crew Cab 4x4 5.7 Hemi 4.10
2015 Jayco Eagle 284BHBE
2009 Jayco Eagle Super Lite 256RKS
2007 Jayflight 20BH
1997 Fleetwood Cheyenne PUP
1984 Rockwood 1080 - PUP 1969 Coleman PUP
gcloss is offline   Reply With Quote
Old 05-27-2015, 06:25 AM   #6
Senior Member
 
Join Date: Jun 2014
Location: memphis
Posts: 287
I'm with the others about cutting the header solution. These are minimal sized headers to begin with....cutting an inch off the one in place could severely decrease its load or span capacity. I think I would contact Jayco direct for their solution......this sounds like a dealer good ole boy shade tree mechanic solution.

If the hole wasn't sized properly from the get go....how did they get it in in the first place? How did the dealership get it back in after the walk through at pick up? Sumpin don't sound right Lucy.....
__________________
Steve and Lisa
Un-tethered buoys in the shipping lanes of life.

Jayco Jay Series 1206
Dodge Ram 1500, Hemi
Lifespalette is offline   Reply With Quote
Old 05-27-2015, 06:30 AM   #7
Senior Member
 
Join Date: Oct 2014
Location: oneonta ny
Posts: 533
Quote:
Originally Posted by gcloss View Post
I would demand Jayco replace the entire trailer with a new one
+1
rick danger is offline   Reply With Quote
Old 05-27-2015, 06:36 AM   #8
Senior Member
 
TWP723's Avatar
 
Join Date: Mar 2015
Location: Abingdon
Posts: 3,601
DO NOT let them cut into it! Let Jayco determine that. If it has a warranty, Jayco may void it if unauthorized repairs are made. Protect your warranty!
__________________
2013 Jayco Eagle 328 RLTS
2013 Ford F350 6.7L 4x4 CCLB
W/Air Lift air bags (front & rear)
Equal-I-Zerô WDH
Me, Momma and Charles (RIP buddy)
And introducing Sofie!! ;)
TWP723 is offline   Reply With Quote
Old 05-27-2015, 06:44 AM   #9
Senior Member
 
Tunce the traveler's Avatar
 
Join Date: Aug 2013
Location: Bellingham,Wa.
Posts: 4,627
I believe these openings are cut from a pattern or templet so I question that 1". I would get that opening size from Jayco and measure it myself before they start cutting your trailer up. The outside trim pieces are pre cut and they wouldn't fit if it was off by 1" during the assembly process.
__________________
2010 Jayco Hybrid EXP21M
2013 Toureg TDI
Tunce the traveler is offline   Reply With Quote
Old 05-27-2015, 06:48 AM   #10
Senior Member
 
Join Date: Jul 2014
Location: Silver Spring, MD
Posts: 1,069
Quote:
Originally Posted by Lifespalette View Post
I'm with the others about cutting the header solution. These are minimal sized headers to begin with....cutting an inch off the one in place could severely decrease its load or span capacity.
Jayco uses much beefier headers than competitors due. I'm not sure I agree that they are minimally sized to start out.

That being said, I would NOT allow a dealer to start hacking away at my trailer. Contact Jayco IMMEDIATELY and take it to another dealer for a second opinion.
__________________

spoon059 is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Virginia State Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

All times are GMT -6. The time now is 11:57 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.