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03-09-2014, 02:35 PM
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#1
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Senior Member
Join Date: Jan 2014
Location: Aurora CO
Posts: 2,334
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Need an Arc!
Entire bottom of new FW full of water. Insulation soaked. cut away some of the plastic board, and you could have filled a swimming pool.
Thought I had winterized properly after the first run a few weeks ago.
Had pressure regulator in place.
Back to the dealer.
I'm bummed
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Jim & Kim from Colorado
2014 Eagle 30.5 RLS
2015 Dodge 3500HD SRW 6.7L
Click on my profile for Mods and notes
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03-09-2014, 02:37 PM
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#2
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Senior Member
Join Date: Jan 2014
Location: Aurora CO
Posts: 2,334
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If they are going to open up the belly, anything else I should have them do?
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Jim & Kim from Colorado
2014 Eagle 30.5 RLS
2015 Dodge 3500HD SRW 6.7L
Click on my profile for Mods and notes
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03-09-2014, 04:07 PM
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#3
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Senior Member
Join Date: Mar 2013
Location: Planet Earth
Posts: 6,818
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That stinks.....sorry for your hassle. Hope they get you squared off quickly.
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03-09-2014, 05:05 PM
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#4
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Site Team
Join Date: Nov 2010
Location: Virginia`s Eastern Shore
Posts: 17,093
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Have you determined where the water came from?
__________________
2017 Coachmen Catalina 283RKS
2018 Ford F250 Super Duty 6.2l CCSB
2010 Jayflight 28BHS (sold)
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03-09-2014, 05:13 PM
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#5
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Senior Member
Join Date: Jan 2014
Location: Aurora CO
Posts: 2,334
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Not yet, didn't want to split her open any further
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Jim & Kim from Colorado
2014 Eagle 30.5 RLS
2015 Dodge 3500HD SRW 6.7L
Click on my profile for Mods and notes
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03-09-2014, 08:11 PM
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#6
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Senior Member
Join Date: Dec 2010
Posts: 2,229
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Quote:
Originally Posted by Jmooney
If they are going to open up the belly, anything else I should have them do?
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Have them install Horst holding tank probes. It will turn the useless tank gauge into a functioning one.
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2019 Airstream Flying Cloud 27FB
2012 321RLTS Eagle (sold)
2011 F350 CC SB
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03-10-2014, 04:29 AM
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#7
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Senior Member
Join Date: Feb 2012
Posts: 968
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I had ordered a TT with a belly cover and it wasn't there when delivered.
I had the dealer install one, and they failed to cut a hole for the vent tubes, so they just dumped onto the belly cover and water seeped through between the cover and the frame. Fortunately, no major damage. I pulled the cover off and brought the vent tubes through myself, qnd reinstalled the cover. There was no way I was taking the TT back to the incompetent dealership.
Last year I had another leak where the hose that equalizes levels between the two FW tanks developed a leak. I took it to a reputable dealer for a fix, as it was now out of warranty.
I find the bellycover is a mixed blessing. It offers good protection to the wiring and it helps insulate, but it makes inspection for leaks very difficult.
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03-10-2014, 06:35 AM
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#8
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Senior Member
Join Date: Jan 2014
Location: Aurora CO
Posts: 2,334
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Interesting....I hadn't thought about running without one.
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Jim & Kim from Colorado
2014 Eagle 30.5 RLS
2015 Dodge 3500HD SRW 6.7L
Click on my profile for Mods and notes
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03-10-2014, 07:50 AM
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#9
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Senior Member
Join Date: Dec 2011
Location: Upperco, Md.
Posts: 807
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I know it's not much help but at least you were home when it happened. Imagine if you were packed and on the road!!! All education comes with some expense. Things will improve quickly!!
Post us on where the break was!!
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03-18-2014, 09:00 PM
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#10
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Member
Join Date: Mar 2014
Posts: 54
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Oh no, I'm so sorry to hear about your water woes. Please keep us posted as to what happens.
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03-18-2014, 09:12 PM
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#11
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Senior Member
Join Date: Jan 2014
Location: Aurora CO
Posts: 2,334
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Well it's still up at the dealer ( 8 days ).
All they have told me is that it's defective pipe, but Jayco hasn't approved the claim yet and wants more info....... Another week of waiting I guess.
__________________
Jim & Kim from Colorado
2014 Eagle 30.5 RLS
2015 Dodge 3500HD SRW 6.7L
Click on my profile for Mods and notes
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03-18-2014, 09:52 PM
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#12
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Member
Join Date: Mar 2014
Posts: 54
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Oh boy... A defective pipe should get prompt approval and I sure hope they get this and all damage resolved quickly. What a disappointment.
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03-18-2014, 09:54 PM
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#13
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Senior Member
Join Date: Feb 2014
Location: Regina SK Canada
Posts: 634
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Quote:
Originally Posted by Jmooney
Well it's still up at the dealer ( 8 days ).
All they have told me is that it's defective pipe, but Jayco hasn't approved the claim yet and wants more info....... Another week of waiting I guess.
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That is BS....the dealer knows it was a defective pipe so they should get to fixing it asap....the claim will get approve....what more info could they need then it was defective.
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2013 Jayco Flight 33RLDS ( Parking this at seasonal site)
2013 F150 EXL Screw 5.0 4x4 3:55 locking ( not towing the above trailer with this truck)
Spending my children's inheritances on my toys!
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03-20-2014, 11:48 PM
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#14
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Member
Join Date: Mar 2014
Posts: 54
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Sure hoping you have everything fixed soon. I just noticed that our units are now listed as Dealer Stock Only so at least we can appreciate that we got ours when we did, now to get them up and running! Good Luck with yours.
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03-29-2014, 08:21 PM
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#15
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Member
Join Date: Mar 2014
Posts: 54
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Any news yet?
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03-29-2014, 08:39 PM
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#16
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Senior Member
Join Date: Jan 2014
Location: Aurora CO
Posts: 2,334
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None. I just returned from travel and still no call, no message from dealer.
3 weeks
Beginning to think I made a mistake
__________________
Jim & Kim from Colorado
2014 Eagle 30.5 RLS
2015 Dodge 3500HD SRW 6.7L
Click on my profile for Mods and notes
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03-29-2014, 08:48 PM
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#17
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Member
Join Date: Mar 2014
Posts: 54
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Oh no, that's too bad that you haven't heard back yet. They seem to be slow, but it should be soon. No way we made a mistake buying this unit. Especially now that they're dealer stock only. I hope you won't have to wait much longer to know that everything's right again.
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03-31-2014, 06:06 AM
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#18
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Senior Member
Join Date: Dec 2011
Location: Upperco, Md.
Posts: 807
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You might want to e-mail Jayco. They seem to be pretty responsive. They will ask you for your vin no. so that they can identify your unit in there system. I have contacted them by e-mail before and had good success.
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03-31-2014, 07:55 PM
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#19
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Senior Member
Join Date: Jan 2014
Location: Aurora CO
Posts: 2,334
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Update: Well, I guess I have to claim Mia-copa.
In my 8 years with the TT, I never had an issue with grey water slowing draining down to the knife valve AFTER I dumped tanks.
In the new 5er, apparently I had some water left, and it froze and split the pipe at the knife valve junction. ( pics from CW pretty telling). Hence the flood on the 2nd trip out.
Jayco denied the claim, and I guess I understand it.
$600 to replace pipe, valve, insulation and Underbelly. Parts and Labor.
Word to the wise. Spend $5, and dump a gallon of antifreeze down the drain and drain to valve.
Hopefully they will be done this week and I can get to installing my new Solar array.
Lesson learned.
__________________
Jim & Kim from Colorado
2014 Eagle 30.5 RLS
2015 Dodge 3500HD SRW 6.7L
Click on my profile for Mods and notes
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03-31-2014, 09:11 PM
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#20
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Member
Join Date: Mar 2014
Posts: 54
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Glad to hear that at least you have an answer and a resolution in sight. Can you explain a bit further to us first time 5'er folks? For example, what is a knife valve, and how does one get to it in order to apply the antifreeze? It seems your lesson is an important one, want to make sure we understand it.
It will be great for you to have it back finally, in time for our great weather to come. Will look forward to hearing more about your solar, it makes perfect sense here in sunny Colorado.
Thanks for sharing.
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