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Old 07-29-2013, 10:19 PM   #1
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New member with cabinet problems.

Hello everyone...Wife and I have 2013 351 RLTS for about a year now with few minor issues. So far we love it. Have had it on one long trip to Creede Colorado, one of our favorite places, as well as many short trips to our favorite lake in Arkansas. Our issue is with the cabinet doors. The spring loaded hinges are very strong and several of the doors have come off in our hands..They have been back to the dealer once to be fitted with longer screws now to only be happening again. It's somewhat of a disappointment because the high quality of the Amish craftsmanship of the cabinets and wood trim. Has anyone had similar issue. I'm reluctant to let the dealership mess with them again at this point. Thanks for any comments..
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Old 07-30-2013, 07:46 PM   #2
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Welcome to the JOF!

I take it the hinge is pulling out due to the resistance in the spring loaded hinge? I have to be honest in that I haven't seen this as i don't have that type of setup. I have had other minor issues with my cabinets.

Anyway I thought I'd bump the thread to see if anyone else with something similar will notice and reply....

-Chak
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Old 07-30-2013, 08:06 PM   #3
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Quote:
Originally Posted by Chakara View Post
Welcome to the JOF!

I take it the hinge is pulling out due to the resistance in the spring loaded hinge? I have to be honest in that I haven't seen this as i don't have that type of setup. I have had other minor issues with my cabinets.

Anyway I thought I'd bump the thread to see if anyone else with something similar will notice and reply....

-Chak
Thanks for the reply...I was beginning to believe that everyone must think I'm a troll. Yes that is exactly what's happening and pulling the screws right out of the wood.
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Old 07-30-2013, 09:48 PM   #4
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Welcome to the JOF the pamp3! I see you posted this last night... sorry no mods/admin were able to welcome you sooner. I am moving your thread to the 5th Wheel thread as it is more of a 'cabinet issue' thread and might get more interest regarding your specific concern there than it will in the 'new member' thread. I hope things work out better with your dealer. Contact Jayco direct with concerns that your dealer isn't able to resolve. Personally, where our dealer didn't deal well with a warranty issue, Jayco was able to hook us up with a local company to get warranty work done satisfactorily. Hope this helps
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Old 07-31-2013, 04:36 AM   #5
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I would call the factory and get their input on the problem. If the problem has happened to another owner they may have the best way to correct the problem.
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Old 07-31-2013, 08:16 AM   #6
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Thanks guys ill do that today...
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Old 07-31-2013, 05:44 PM   #7
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I had the same issue with a couple of overhead cabinets. I used longer screws which seems to have solved the problem.
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Old 07-31-2013, 06:16 PM   #8
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My cabinet doors were installed with only one screw in each hinge. The hinges didn't come off but I made sure to install more screws so it didn't happen.
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Old 07-31-2013, 06:26 PM   #9
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We have a 2012 321RLTS and after taking ownership end of May last year, we only had 2 weeks before we left on a 4 week tour of Newfoundland. The first stop was in Edmundston, New Brunswick. The 3 doors over the couch were off their hinges. The couch had slid to the rear of the slide out and pushed the end block off of the slide out trim bottom and destroyed it. To date I have rehung 90% of the doors due to the same issue.
It seems to be 2 problems. The screws that hang the doors and that are into the face frame are over torqued and have stripped in the particle board that makes up the core of the face frame. The plastic anchors that hold the screws for the hinge in the bored holes of the door sash, eventually come out maybe because the holes are slightly oversized and the difference in interior temperatures in the 5er allow them to move as a result of the tension from the hinge.
I fixed the screws in the face frame problem by filling the holes in the face frame with pine plugs the diameter and depth of the hole, that I carved from a pieces in my shop. I put glue in the holes and on the plug and then tap it in to the hole. After they dry I re install the screws. Now there is solid wood for the screw to bite into.
I fixed the plastic anchor issue by removing the hinges and the anchors from the sash, paying attention to the position of the anchor upon removal. The anchor is a rectangle and has to be oriented properly to fit under the hinge for re installation. I put glue in the bored hole and on the anchor and push it into place. After they dry I re install the hinges on the sash and then re hang the door. I use Weldbond white glue that is water proof and can be used for many purposes. It can adhere to the plastic and wood to help prevent further movement. It has worked so far.
The dealer is an hour and a half away so it makes sense for me to do the repair. However, I have kept him in the loop and Jayco has sent a follow up survey and I will continue to keep them updated and provide positive suggestions for the future.
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Old 07-31-2013, 07:22 PM   #10
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Thank you very much...This is exactly the info I need... Sounds like you are a lot handier than myself but with your good explanation I feel comfortable giving it a shot...Thanks again!
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