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03-04-2022, 08:33 PM
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#1
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Senior Member
Join Date: Apr 2017
Location: NW Wisconsin
Posts: 130
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No "buttons" on current jay command.
It appears new shipments of Jaycos have a Jaycommand Center without the quick buttons for lights, slideouts, awnings etc. We were doing the walk through on our new 321RSTS when we realized this just prior to signing the final papers. This according to BMPRO is due to the "chip shortage", so they had to improvise. Needless to say this is a much more cumbersome control center without the quick buttons. Per an email from BMPRO: "Unfortunately, because there are no redundancy buttons you will not be able to run
slide rooms or awnings or turn lights on or off quickly.
Internally, this updated Controller is known as the RVMC-Lite."
I'm curious if others may know more about this... mostly will it be possible to replace that "partial panel" system at some point down the road? Are others as frustrated and disappointed as I am, or just be glad we got our rig and production wasn't stopped. At least, make sure you look at the Jaycomand module in any new rig you are considering.
__________________
Dave Lisa and Lily
2022 321 RSTS
2022 F350 6.7D
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03-05-2022, 09:00 AM
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#2
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Senior Member
Join Date: Jan 2022
Location: Baton Rouge
Posts: 1,053
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Should be taking delivery of my Pinnacle later this month...keeping fingers crossed it will come with everything installed.
I don't think its a deal killer...knowing you can pair to your phone and work every thing thing from there for redundancy.
__________________
2022 Jayco Pinnacle 32RLTS, Onan 5500, 380 Watts
Solar, GoPower MPPT, Four 6 Volt batteries, EMS-HW50C, Hughes Hardwired Autoformer, Disc brakes and 17.5" tires
2017 Ram Cummins 3500, 4x4, Dually Aisin, 3.73
B&W hitch
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03-12-2022, 11:58 AM
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#3
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Junior Member
Join Date: Feb 2022
Location: Westford
Posts: 9
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Just picked up our Northpoint 377RLBH and has the RVMC-Lite. I’m not a fan so far, but haven’t really dug into it very much. I’ve yet to pair my phone to the system so will try next, but I think that may be one of the challenges with this version. I’ll post again once I’ve given the system an in depth trial.
Bryan
New Jayco owner - as of 3/11
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03-20-2022, 03:17 PM
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#4
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Junior Member
Join Date: Feb 2022
Location: Westford
Posts: 9
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1 week later - still not progress getting bluetooth to sync
Just a quick update:
1- I’ve reached out to BNPro regarding the missing buttons.
They confirmed it’s due to parts shortage.
2- I also asked about how to pair via bluetooth to the BNPro system as there are no instructions for the “Lite” version of the product.
They did reply and I attempted their suggestions, but still no success. (there are switches above the controler with labels to pair, but never work properly).
3- I asked BNPro if they would be retrofitting the Lite with the standard product.
They currently do not have a program for this, as they are still dealing with supply issues. They also stated they reserve the right to not update the lite versions (which I find unaccepatble).
My main issue besides the ability to pair to bluetooth, is the complete lack of ability to control slides if for some reason the BNPro interface is non functional. There are no manual switches to allow this. I’m an elecrical engineer and can easily see how this would be a simple solution with a few rocker switches and wires, at least for the interim.
My next step is to call my local dealer and complain, but I’m sure they’ll be at a loss as well.
Buyer beware at this point. If you take delivery of a new Jayco with a BNPLite - Make sure you get in writing the dealer to provide and update the system when the new part is available.
Bryan
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03-20-2022, 03:51 PM
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#5
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Senior Member
Join Date: Apr 2017
Location: NW Wisconsin
Posts: 130
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I agree totally. BNPro also told me there likely will be no replacement even if/when it becomes available. I also "paid" for a full jaycommand system.. not a lite version. I understand the work around is better than not completing rigs at all, but am also very frustrated this has happened.
__________________
Dave Lisa and Lily
2022 321 RSTS
2022 F350 6.7D
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03-20-2022, 04:00 PM
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#6
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Senior Member
Join Date: Jan 2022
Location: Baton Rouge
Posts: 1,053
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someone on another thread said to hold the water pump button and it would enter the pairing mode.
__________________
2022 Jayco Pinnacle 32RLTS, Onan 5500, 380 Watts
Solar, GoPower MPPT, Four 6 Volt batteries, EMS-HW50C, Hughes Hardwired Autoformer, Disc brakes and 17.5" tires
2017 Ram Cummins 3500, 4x4, Dually Aisin, 3.73
B&W hitch
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03-20-2022, 04:02 PM
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#7
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Senior Member
Join Date: Jan 2022
Location: Baton Rouge
Posts: 1,053
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I think you should deal with Jayco if you feel you didn't get what the trailer was suppose to come with....you bought the trailer from them and Jayco bought the BmPro.
__________________
2022 Jayco Pinnacle 32RLTS, Onan 5500, 380 Watts
Solar, GoPower MPPT, Four 6 Volt batteries, EMS-HW50C, Hughes Hardwired Autoformer, Disc brakes and 17.5" tires
2017 Ram Cummins 3500, 4x4, Dually Aisin, 3.73
B&W hitch
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03-20-2022, 07:41 PM
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#8
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Senior Member
Join Date: May 2020
Location: Circlepines
Posts: 209
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I was just at a camping show this weekend. Eagles and HT's had the lite. The Pinnacle had the full version.
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03-24-2022, 07:21 PM
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#9
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Senior Member
Join Date: Jan 2022
Location: Baton Rouge
Posts: 1,053
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__________________
2022 Jayco Pinnacle 32RLTS, Onan 5500, 380 Watts
Solar, GoPower MPPT, Four 6 Volt batteries, EMS-HW50C, Hughes Hardwired Autoformer, Disc brakes and 17.5" tires
2017 Ram Cummins 3500, 4x4, Dually Aisin, 3.73
B&W hitch
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03-28-2022, 03:11 PM
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#10
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Member
Join Date: Nov 2020
Location: Salem
Posts: 33
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Quote:
Originally Posted by Learjet
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Wow, you have to have an earlier controller with the buttons to pair wall switches. I hope that is not something that has to be done often as you would not be able to do this without a second controller with the buttons. We have a 2021 321RSTS with the buttons and it hasn't lost communication with any switches yet so hopefully if you have one of these "lite" versions you won't have that issue.
__________________
2021 Jayco Eagle 321RSTS 5th wheel
2020 Chevy 3500 SRW Duramax SB 4X4
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04-07-2022, 06:56 PM
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#11
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Junior Member
Join Date: Feb 2022
Location: Westford
Posts: 9
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I’ve tried that approach a number of times, without success. I’ve given my local dealer a detailed description of the issue and will continue to work with them to resolve. I’m not giving up on getting a real version of the BM pro and not this ‘lite’ version.
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04-08-2022, 09:40 AM
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#12
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Senior Member
Join Date: Feb 2021
Location: Wichita, Ks
Posts: 201
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Mine have the redundant buttons and have came in very useful when we found the screen locked up and can't get phone to connect, which happens way to much!
__________________
2021 Eagle 330RSTS
2021 Ram 2500 6.7 CTD
2 Dogs and 1 wife
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04-08-2022, 10:44 AM
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#13
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Senior Member
Join Date: Mar 2015
Location: Atlanta
Posts: 770
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Everyone has their own opinions, but I'd have to pass. I wouldn't want to rely on 3rd party to control equipment. Hopefully you have many many years in the RV and then comes that day with a new phone or an update or you change equipment (yada yada yada) and all of a sudden you can't control your RV anymore.
__________________
2018 Jayco Greyhawk 31FS
2023 Wrangler 392
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04-09-2022, 07:37 AM
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#14
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Senior Member
Join Date: Jan 2022
Location: Baton Rouge
Posts: 1,053
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Quote:
Originally Posted by mini4mw
Everyone has their own opinions, but I'd have to pass. I wouldn't want to rely on 3rd party to control equipment. Hopefully you have many many years in the RV and then comes that day with a new phone or an update or you change equipment (yada yada yada) and all of a sudden you can't control your RV anymore.
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It all could be converted back to hard switches if that would ever happen or even changed over to a new electronic system if needed.
__________________
2022 Jayco Pinnacle 32RLTS, Onan 5500, 380 Watts
Solar, GoPower MPPT, Four 6 Volt batteries, EMS-HW50C, Hughes Hardwired Autoformer, Disc brakes and 17.5" tires
2017 Ram Cummins 3500, 4x4, Dually Aisin, 3.73
B&W hitch
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04-09-2022, 10:55 AM
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#15
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Senior Member
Join Date: Mar 2015
Location: Atlanta
Posts: 770
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Very true. I'm just saying that for me, if I bought one, I'd want it there without having to add it myself at my expense. I can also understand how hard that would be (to say no to the deal) after waiting a long period of time for it to come in and being full of excitement and thoughts of the first trip out.
__________________
2018 Jayco Greyhawk 31FS
2023 Wrangler 392
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04-10-2022, 05:04 AM
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#16
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Junior Member
Join Date: Feb 2022
Location: Westford
Posts: 9
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Adding my own manual buttons
I think at this point one project I’ll take on in the coming months is to put in my own manual buttons (temporarily I hope). I’ll likely locate them in the basement so I can wire easily. When I complete, I’ll post the results. I can’t believe BMPro or Jay just didn’t do this themselves.
Bryan
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04-16-2022, 05:30 PM
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#17
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Junior Member
Join Date: Apr 2022
Location: Lake Tapps
Posts: 3
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My dealer tried to replace my BM Pro panel with one that did not have the buttons. I contacted BM Pro and they said that there are tablets with the buttons available and dealers should not replace existing tablets with what they refer to as the 'lite' version. Jayco is now sending me the full version. They fail to tell you that you may not be able to pair any devices like your phone, tables, or add-ons like bluetooth switches and propane tank monitors without substituting a panel with the buttons at the bottom to make the pairing.
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04-16-2022, 08:24 PM
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#18
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Senior Member
Join Date: Jan 2022
Location: Baton Rouge
Posts: 1,053
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My 32RLTS has arrived and is at the dealer...it has the buttons
__________________
2022 Jayco Pinnacle 32RLTS, Onan 5500, 380 Watts
Solar, GoPower MPPT, Four 6 Volt batteries, EMS-HW50C, Hughes Hardwired Autoformer, Disc brakes and 17.5" tires
2017 Ram Cummins 3500, 4x4, Dually Aisin, 3.73
B&W hitch
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04-16-2022, 08:51 PM
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#19
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Senior Member
Join Date: May 2020
Location: Oklahoma
Posts: 821
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Quote:
Originally Posted by Learjet
My 32RLTS has arrived and is at the dealer...it has the buttons
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Very good. I like redundancy. My tablet failed and had to be replaced but the buttons still worked. The phone app gives a 3rd back up. I actually use it a lot, especially for operating the jacks during hook up. I have to lower the Reese Goose Box onto the ball in my bed and while it doesn't have to be perfectly centered it does need to be close. I can watch it while it going down to be sure there's no hang ups. I haven't tried it yet but I think as long as the tablet is connected to wifi you can remotely adjust temps, turn on lights or whatever. I like the system much better than I thought I would. I hope it works for the long haul.
__________________
Jim
2024 F350 Lariat Ultimate, CCLB, diesel
2020 Pinnacle 32RLTS, Reese Goose Box
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04-17-2022, 04:31 AM
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#20
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Senior Member
Join Date: May 2021
Location: Vanceboro
Posts: 2,030
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Quote:
Originally Posted by F350guy
Very good. I like redundancy. My tablet failed and had to be replaced but the buttons still worked. The phone app gives a 3rd back up. I actually use it a lot, especially for operating the jacks during hook up. I have to lower the Reese Goose Box onto the ball in my bed and while it doesn't have to be perfectly centered it does need to be close. I can watch it while it going down to be sure there's no hang ups. I haven't tried it yet but I think as long as the tablet is connected to wifi you can remotely adjust temps, turn on lights or whatever. I like the system much better than I thought I would. I hope it works for the long haul.
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X2 to that. My wife does the hook up duties with the phone app, and I watch lol. I use the APP to monitor everything from anywhere as long as we have WiFi
__________________
2021 Ram Laramie 3500 SRW Air ride 50Gal fuel tank.
2021 Jayco Pinnacle 36FBTS, Andersen Ultimate Hitch
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