Free 7 Day Trial RV GPS App RV Trip Planner Campground Reviews RV Maintenance Free 7 Day Trial ×
Jayco RV Owners Forum
 


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 09-24-2021, 07:57 AM   #1
Member
 
Schooner's Avatar
 
Join Date: May 2011
Location: Black Hills of South Dakota
Posts: 75
Refrigerator Problem

We have a 2017 Pinnacle 36KPTS. We picked it up last week at the Jayco Service Center in Middlebury after having some repairs done. We discovered upon setting up that evening that our residential Frigidaire Gallery refrigerator did not go to temperature. It powers up and it sounds like the fan is running. It was at the Service Center for about 6 weeks unplugged (I assume) for the majority of that time. Has anyone had similar issues with their Frigidaire Gallery and, if so, how was the issue resolved? The local repair service shop suspects the compressor but they will not work on it unless it is completely removed from the camper. Has anyone removed their refrigerator from their KPTS and, if so, how was it done? I contacted the Service Center but have yet to hear back from them.
__________________
Me, DW & our Choc Lab, Ghirardelli
2013 Chevy Silverado 3500HD LTZ 4WD CC Dually 6.6L Diesel Allison Trans
2017 Jayco Pinnacle 36KPTS
Schooner is offline   Reply With Quote
Old 09-24-2021, 07:24 PM   #2
Member
 
Join Date: Feb 2019
Location: Bondurant
Posts: 60
Quote:
Originally Posted by Schooner View Post
We have a 2017 Pinnacle 36KPTS. We picked it up last week at the Jayco Service Center in Middlebury after having some repairs done. We discovered upon setting up that evening that our residential Frigidaire Gallery refrigerator did not go to temperature. It powers up and it sounds like the fan is running. It was at the Service Center for about 6 weeks unplugged (I assume) for the majority of that time. Has anyone had similar issues with their Frigidaire Gallery and, if so, how was the issue resolved? The local repair service shop suspects the compressor but they will not work on it unless it is completely removed from the camper. Has anyone removed their refrigerator from their KPTS and, if so, how was it done? I contacted the Service Center but have yet to hear back from them.
Not sure about your KPTS, but on a 321RSTS, the refrigerator goes out the back window...per RVone service tech...not an easy task....
mikensue is offline   Reply With Quote
Old 09-24-2021, 08:26 PM   #3
Senior Member
 
Join Date: Dec 2016
Location: Austin, Texas
Posts: 488
I had a similar problem of fridge not coming down to temperature. Seems problem started when icemaker stopped working and I shut icemaker off then on. When icemaker was on, temps went up. Temps went back to normal when icemaker was turned off. So, I left icemaker off til I got home. When home, I unplugged fridge from power (under stove) uninstalled icemaker, inspected it and re-installed it. Plugged in fridge and everything worked as designed. As we used to say in the computer business, "when in doubt, POR" (power on reset) Try pulling the plug.
__________________

2017 Northpoint 377RLBH
2016 Ram 3500 Cummins Dually, 4x4
Andersen Ultimate hitch
Springhook is offline   Reply With Quote
Old 09-25-2021, 04:16 AM   #4
Senior Member
 
robkelly's Avatar
 
Join Date: Nov 2013
Location: Duxbury
Posts: 6,927
We just replaced the residential fridge in an '18 KPTS. The island has to be moved to get the fridge out of the slide and onto the floor, and then the doors removed to get it out the rig door.

Believe it or not, moving the island isn't that difficult, just time consuming. Besides disconnecting the plumbing and a couple of electrical lines it's only 9 screws holding in it place. It is heavy though... If you go that route be sure to mark the location VERY well though so you get it back in the right place.
__________________
Rob & Kelly, Bella & Brady (Miniature Schnauzers)
2018 Pinnacle 36KPTS
2017 RAM 3500 SRW CTD/AISIN CC LB
robkelly is offline   Reply With Quote
Old 09-26-2021, 07:45 AM   #5
Member
 
Schooner's Avatar
 
Join Date: May 2011
Location: Black Hills of South Dakota
Posts: 75
Thanks Rob. Was your refrigerator a Frigidaire or a Samsung? And what did you replace it with?

Keith
__________________
Me, DW & our Choc Lab, Ghirardelli
2013 Chevy Silverado 3500HD LTZ 4WD CC Dually 6.6L Diesel Allison Trans
2017 Jayco Pinnacle 36KPTS
Schooner is offline   Reply With Quote
Old 09-28-2021, 05:23 AM   #6
Senior Member
 
robkelly's Avatar
 
Join Date: Nov 2013
Location: Duxbury
Posts: 6,927
Quote:
Originally Posted by Schooner View Post
Thanks Rob. Was your refrigerator a Frigidaire or a Samsung? And what did you replace it with?

Keith
The fridge was a Whirlpool and we replaced it with the same thing. 36" Counter Depth Side-By-Side. Model HRA2079931
__________________
Rob & Kelly, Bella & Brady (Miniature Schnauzers)
2018 Pinnacle 36KPTS
2017 RAM 3500 SRW CTD/AISIN CC LB
robkelly is offline   Reply With Quote
Old 09-28-2021, 06:36 AM   #7
Member
 
Schooner's Avatar
 
Join Date: May 2011
Location: Black Hills of South Dakota
Posts: 75
Quote:
Originally Posted by robkelly View Post
The fridge was a Whirlpool and we replaced it with the same thing. 36" Counter Depth Side-By-Side. Model HRA2079931
Thanks!
__________________
Me, DW & our Choc Lab, Ghirardelli
2013 Chevy Silverado 3500HD LTZ 4WD CC Dually 6.6L Diesel Allison Trans
2017 Jayco Pinnacle 36KPTS
Schooner is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Jayco, Inc. or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 04:23 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2021, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.