I had that happen on my 1 yr old HT fiver. I contacted Jayco; not only would they not replace it under warranty, they said they had no idea how to order a new one even if I paid for it.
I searched endlessly and never found a replacement -and I wasn't looking for one with the Jayco sticker on it. I gave up and made my own insert out of a cream cheese plastic container cover. I sprayed it silver and glued it in with hotmelt glue. It's still there! (I pull the wheels for service when I grease the bearings anyway.)
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2020 Eagle HT 30.5 CKTS Modern Farmhouse (16" wheels, spring shackles set on lower hole of frame, SumoSprings TSS-107-40, standard kingpin, B&W Companion slider, TST-507 TPMS, Progressive Industries hardwired 50A EMS HW-50C)
2019 F250 SRW SuperCab 4X4 SB 6.2 (10,000# GVW) 3.73 Axle 18" wheels
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