2023 Jayco Whitehawk 26FK front Pop-Up Electrical Posts

[Dan Davis]

These devices appear to be inoperative in their up and down function, yet they are plugged in below the countertop. Neither will lift up when depressing the top push button. If you lift or pull them up, they won't remain up unless you go below in the cabinetry, push the device up while depressing a red tab which will lock it into position above the laminate surface. On the right side, I cannot reach far enough through the cabinetry access panel or after removing a drawer from its slide, to get ahold of the device to push it up. So, I'll be leaving the left one up and locked into place. the ones I saw demoed, came up after 'releasing' the mechanism by depressing the top button. Any one have any ideas? I've found no information on their operation/installation as of yet.

[RoadrunnerII]

Sounds like the popup mechanism is defective.
Contact your dealer and get them warranty replaced

RoadrunnerII

[nfisherman]

Originally Posted by RoadrunnerII

Sounds like the popup mechanism is defective.
Contact your dealer and get them warranty replaced

RoadrunnerII

Yep. The dealer showed me how to operate these when I took delivery. You should be able to press and release the top. It should pop up and then you pull it up until the red button engages to hold it up. The dealer said it was important to lower it slowly by holding the top, pressing the red button, and then slowly lowering the outlets back into place. Then press the top to make it flush with the counter. He said he stocks a lot of these because kids break them by playing with them. Perhaps a kid damaged yours while a family looked at yours before you bought it.

[Dan Davis]

Thanks much for the detailed response. These are a Intertek manufacture and must be made for the RV industry, are not available when searched by part number. So, add it to the list!