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Old 06-23-2017, 12:55 PM   #1
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A/C won't cool

Help A/C won't cool. Have a brand new 2017 32BHDS. got a little muggy last night and it's our first time out that requires the a/c. Turned on the a/c and just the fan comes on. Doesn't blow cool air. Any ideas? Called dealer and they're all but useless.


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Old 06-23-2017, 01:01 PM   #2
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Help A/C won't cool. Have a brand new 2017 32BHDS. got a little muggy last night and it's our first time out that requires the a/c. Turned on the a/c and just the fan comes on. Doesn't blow cool air. Any ideas? Called dealer and they're all but useless.


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Assuming that you have a Coleman/Mack unit -

Here is the customer assistance team:

Technical Assistance Coordinator
RV Products, a division of Airxcel, Inc.
3050 N. St. Francis
Wichita, Kansas 67219

Normal Hours Of Business:
8am 11:45am CST and 12:45pm 5pm CST

Office: 316.832.4357
Fax: 316.832.3417
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Old 06-23-2017, 01:04 PM   #3
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Is your Tstat turned to cool with set temp lower than current temp? Is AC breaker in the on position?

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Old 06-23-2017, 01:21 PM   #4
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Check.the wiring behind the thermostat in the wall. The wire nuts have been known to come loose.
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Old 06-23-2017, 02:09 PM   #5
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Check.the wiring behind the thermostat in the wall. The wire nuts have been known to come loose.


Not a loose wire nut, but I pulled the thermostat. I checked wiring. Then I pulled cover on ceiling and found the yellow and blue connections backwards. I reversed on thermostat and it seems to be making a difference. We'll see.


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Old 06-23-2017, 07:17 PM   #6
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Update: switching the wires seems to have corrected the issue. Went out for dinner and came back to a icy cold TT. Whoever at the factory did the install, must have did it backwards.


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Old 06-23-2017, 07:29 PM   #7
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But again I have to ask, "didn't your dealer check it before you took delivery?"
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Old 06-23-2017, 07:34 PM   #8
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But again I have to ask, "didn't your dealer check it before you took delivery?"


I wish. We've had nothing but problems on the delivery from the dealer. They couldn't even clean it. Brand new camper and it was filthy. Microwave had a giant scratch in it. They made it seem like we were being picky. Come on. Brand new, means brand new. I wouldn't recommend Albany RV. Though, anyone is better than camping world in my opinion.


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Old 06-23-2017, 09:34 PM   #9
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A/C won't cool

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I wish. We've had nothing but problems on the delivery from the dealer. They couldn't even clean it. Brand new camper and it was filthy. Microwave had a giant scratch in it. They made it seem like we were being picky. Come on. Brand new, means brand new. I wouldn't recommend Albany RV. Though, anyone is better than camping world in my opinion.


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Albany RV was excellent with me. My camper was hooked up to water and power and all systems were demonstrated. I've read many others compliment them as well. Perhaps you were in a hurry? I don't know but I saw many campers lined up with full demonstrations going on. They even loaned me tools to set up my WDH that I didn't buy from them.
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Old 06-23-2017, 09:40 PM   #10
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A/C won't cool

Your thread when you picked it up in March had pics and it looked pretty clean. How come you didn't complain about it then. Just curious....
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