Awning and slide out won’t work

[GenoBambino]

Hey all,
We just brought our new 2021 Jayco Jayfeather 24BH home. We parked the unit on the driveway and were trying things out. I tried just on the battery and also shore power to put the slide out and awning out. Nothing happens, no sounds or anything. Am I missing something like a switch? I have tried using the app on my phone and the Jayco command screen.

[Cavie]

Originally Posted by GenoBambino

Hey all,
We just brought our new 2021 Jayco Jayfeather 24BH home. We parked the unit on the driveway and were trying things out. I tried just on the battery and also shore power to put the slide out and awning out. Nothing happens, no sounds or anything. Am I missing something like a switch? I have tried using the app on my phone and the Jayco command screen.

Slide and awning are 12 volts. Battery charged and hooked up?

[Brownie]

It might be the 30 amp fuse coming off the battery. My rig showed the same symptoms when mine blew. Fortunately, I carry an assortment of of fusses, so (once I found a post on the good ol' JOF about it) I was us and running in no time!

[GenoBambino]

-can turn on ceiling lights in bedroom and main living area
-microwave has power
-awning light has power
-recliners have power

What I have done so far:

-battery is 13.5volts
-all fuses and breakers have been checked visually and with volt meter and are okay
-water pump can be heard running
-we also have household shore power connected to the unit

[GenoBambino]

I have checked the wiring coming form the battery and I have not come across a fuse as of yet.

[RedHorse1]

Faulty ground or 12v supply to slide and awning. Study the fuses to see if the slide and awning share a fuse.

[GenoBambino]

Trailer is going to be locked up and taken two and a half hours back to the dealer. I spent 3 hrs on the phone with Jayco in the US and the dealer tecih today.