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Old 09-27-2014, 05:37 PM   #1
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Unhappy Water in the basement of 2015 White Hawk 27DSRL

Hello Fellow RVer's...

Just arrived in Washington State from Nevada and set up our new TT two weeks ago.
It rained quite heavily the last two days and today when it finally stopped went to do my weekly sewage cleaning detail and found standing water and everything that was in cardboard boxes saturated!!

We have the optional "hotel" sized refrigerator in our basement and I thought maybe, perhaps, condensation from the reefer was to blame but there is no indication that there is water coming from it...and there was way too much water.

So, I can only say that it had to be from the rain...but where could it be coming from?.....The hatches have rubber seals in great looking condition, even though there is a gap around the outside of the doors. I also suspected that perhaps it was from the shower or toilet but the walls of the basement are completely dry as is the areas around the bathroom!...This is completely mind boggling.

So my question is, does (has) anyone else have or had this issue?
Even though we are still under our two warranty...When I called of course it is the weekend and no one is available until Monday. And the "Coach-net" assistant said that we would have to bring the TT into a dealer....And that sucks because we just got set up and are full-timers....Plus I work during the day and the dealership is 50 miles away and having to take it all the way there would be such a hassle.

Not real happy about this and am concerned after I dried up all this water and threw out alot of stuff that was soaked, that it is going to be an ongoing problem....that and mold and mildew.

Thanks for your responses,
Stephan & Sally
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Old 09-27-2014, 05:50 PM   #2
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I would run the hose outside the area and someone get inside and see if there is some obvious water leaks

low pressure of course
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Old 09-27-2014, 05:52 PM   #3
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I experienced standing water in the storage area of our 2014 WH 30DSRE after a heavy rain. I moped it up and yup more rain and more water. What I discovered is that water runs off the roof at the leading edge of the awning. Awning was not extended, but water spilled over the gutters at that point and also from the actual gutter spout with significant water coming down on the TT side where the storage area door is located. The storage door will syphon water inside if it is not closed all the way and if the door is in the open position, water will flow directly inside. No we didn't leave the storage open during a heavy rain, but did open it several times to remove items from the "dorm" fridge.

Leave the door closed tightly when its pouring and we have been dry inside ever since.
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Old 09-27-2014, 06:38 PM   #4
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Basement Leak White Hawk

Bassdogs & Nbhybrid

Thanks for your input & suggestions ....we will keep an eye on the rainwater and see where it is going and if not will do nbhybrid's water test.

It is dry for now....but the rain begins again on Monday....Hoping for the best!

Stephan & Sally
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Old 09-27-2014, 06:43 PM   #5
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In most cases the root cause it is the storage door, or they missed putting a bead of caulk along the top edge of the outer door frame. I would also check the marker lights located next to the storage doors.

Bob
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Old 09-27-2014, 06:51 PM   #6
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We had a similar problem. The factory forgot to seal the screws on the bottom inside edge of the framed opening. There needs to be sealer on top of the screws.
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Old 09-27-2014, 06:52 PM   #7
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If the rain was a wind driven rain, that could be the source, as water can go into the $%^# places under the right conditions. I got water into the awning side rear storage compartment on our Greyhawk 31ss because the door was closed and latched during a heavy rain, but this door was NOT locked, which left a slight gap, and in turn, water got inside. I keep this compartment door lock all the time now and no more water inside. GL.
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Old 09-27-2014, 07:52 PM   #8
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Quote:
Originally Posted by Bassdogs View Post
I experienced standing water in the storage area of our 2014 WH 30DSRE after a heavy rain. I moped it up and yup more rain and more water. What I discovered is that water runs off the roof at the leading edge of the awning. Awning was not extended, but water spilled over the gutters at that point and also from the actual gutter spout with significant water coming down on the TT side where the storage area door is located. The storage door will syphon water inside if it is not closed all the way and if the door is in the open position, water will flow directly inside. No we didn't leave the storage open during a heavy rain, but did open it several times to remove items from the "dorm" fridge.

Leave the door closed tightly when its pouring and we have been dry inside ever since.
One correction. the water came from the gutter spout not the edge of the awning. The awning issue was a problem on a previous TT [not Jayco]. I can just about guarantee your problem was the gutter spout if the door was not latched tight. If you opened it at all or left it loose anytime during a good rain, thats where it came from. You might have a problem if the frame wasn't properly caulked when it was installed, my previous TT had no caulk at all on the storage frames. My WH is properly sealed, but the location of the gutter spout is problematic.
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Old 09-27-2014, 10:08 PM   #9
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Quote:
Originally Posted by Bassdogs View Post
One correction. the water came from the gutter spout not the edge of the awning. The awning issue was a problem on a previous TT [not Jayco]. I can just about guarantee your problem was the gutter spout if the door was not latched tight. If you opened it at all or left it loose anytime during a good rain, thats where it came from. You might have a problem if the frame wasn't properly caulked when it was installed, my previous TT had no caulk at all on the storage frames. My WH is properly sealed, but the location of the gutter spout is problematic.

Yes, that is what I suspect also...the gutter spout is (ends) directly over the door. But can't see how water would be getting in if the door is locked? The silicone bead around the frame seems okay.....But there is about a 1/8" gap between the hatch door and the frame.....even though there is a rubber gasket somehow the water is seeping in.....My solution is to get some garden hose cut it to length and extend the end spout out and down past the window to have the water drain. gonna do a water test tomorrow to see if that is the root problem....And thank you everyone for your input.....

Also came across another issue in the bedroom window....The new windows on the White Hawks are dark glass "flush" mounded and have these openers that you turn the knob and the window extends out by these two arms that have rollers on a track at the bottom of the window...Well someone didn't attach the rollers correctly at the factor and I can't get the roller/arms back in the track unless you take the whole mechanism out....but they "riveted"....the handle/mechanism into the window frame so, I now have to either take the TT back to a dealership (50 miles) ....OR drill out the rivets....and replace them with small screws/nuts...I think I will do the later....Shouldn't take more than a half hour but, the design kinda sucks and they should have bolted these in.....Anyone else come across this yet?
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Old 09-28-2014, 06:14 AM   #10
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Haven't had any issues with the windows yet, but did have a similar situation with water in the basement. It only happened once, after a driving wind blown rain, so I can only assume they were related. Though I had the storage doors closed and locked, this happened the day we did our PDI, so my guess is the water got in then and I just didn't notice it - like bassdogs, our gutter extensions are right above the storage doors and I have to be careful getting in there when it's raining.
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