Jayco Pays not you
I had an issue on my front GEL cap (Nov 2013). The cap oxidized to a point where the top of the cap was pure white (should be dark brown) and was spreading down the front. I contacted Jayco and they told me to take it in to an authorized dealer. The one dealer that was about 30 miles away was totally booked and would not have done work until Feb of this year. So I called one in Ocala Fl, which is about 100 miles away. Took it in to be looked at, and they took pictures and sent them to Jayco. Jayco told them to paint the cap (had to be sanded down to the fiberglass and painted). I then requested that they repaint it with a light color that matches the side of the TT. Jayco approved, but stated that the paint would not be on warranty any longer. No problem for me as the paint is warranted for 5 year with the dealer and the Jayco warranty will have ended this August.
The Jayco dealer that did the warranty work billed Jayco and was paid directly by Jayco. Not a penny came out of my pocket for the Warranty work, other than the fuel to take it there and come back home with it.
I would call Jayco Support and tell them about the 25% charge. Jayco needs to be informed of these dealers, as they may be able to re-classify them as not authorized.
2013 Jayco Eagle 284BHS
250Watt Grape Solar Panel, MorningStar MPPT 60 Charge Controller
1500 Watt Ramsond PSI, 2 Trojan T145 Batteries (260Ah)
2 - AirSight Wireless IP Cameras (used as rear view cameras)
EnGenius WI-FI extender, D-Link wireless (n) modem
MagicJack Internet Phone
2012 Ford F150XLT, EcoBoost w/3.73
157" Wheel base, HD Towing Package
Our Solar Album http://www.jaycoowners.com/album.php?albumid=329