Originally Posted by Terry
AFAIK they are required to do Jayco warranty work even if you did not purchase it from them. My suggestion would be to call the dealer and ask them to schedule an appt to work on the speaker....if they turn you down then call (dont email) Jayco and speak to someone in person and explain the situation.
Unfortunately, that's not true. RV dealer's will often refuse to do warranty work unless you bought from them.
We bought our 17z in September of 2011 at the Hershey show in PA. That's a 4 hour drive away. I looked under it when we got it home and noticed some wires hanging down, not connected to anything. On our first trip out, the shower backed up and we noticed that the water level meter was still showing empty for everything. When we got it home I did some research and the hanging wires I saw were the monitoring wires for the tanks. They were cut off so the meter never registered a reading.
We contacted our local Jayco dealer and they refused to look at the 17z since we didn't purchase from them. We did find another NON-Jayco dealer and they fixed our problem but that place has basically closed down.