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Old 09-02-2015, 08:48 PM   #11
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2014, hopefully still under warranty. Take it in. Has it always done it? Our 2014 power awning doesn't struggle going out or in... And I have never lubed it.
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Old 09-02-2015, 08:53 PM   #12
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its under warranty till 2016, and no it has not always done it, we leave it on our own land, and last weekend, it wouldn't go out, sometime during the week, we got 3" of rain, so the sun was out the next day, and it went out, I think water might be part of the problem, I will do some looking this weekend, when we get up there.
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Old 09-02-2015, 08:57 PM   #13
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Fastercat, we have a newer travel trailer and about 4 months ago, the awning was having problems so bad that someone had to help roll it up 2 or 3 trips in a row. Search for a recall on-line for your awning motor. It depends on the motor model and date of manufacture. Because of my discussion on the phone calling Dometic's recall number - found on-line also, they shipped a new motor to a local mobile shop, and they installed it at no cost to me in my driveway. Whole process took a week. I could have taken it to the dealer but that would have been a hassle - not to mention a potential run-around. Good luck!
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Old 09-02-2015, 09:00 PM   #14
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Thanks, I will do that.
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Fastercat, we have a newer travel trailer and about 4 months ago, the awning was having problems so bad that someone had to help roll it up 2 or 3 trips in a row. Search for a recall on-line for your awning motor. It depends on the motor model and date of manufacture. Because of my discussion on the phone calling Dometic's recall number - found on-line also, they shipped a new motor to a local mobile shop, and they installed it at no cost to me in my driveway. Whole process took a week. I could have taken it to the dealer but that would have been a hassle - not to mention a potential run-around. Good luck!
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Old 09-02-2015, 09:40 PM   #15
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Don't forget, those awnings did have a recall not long ago. Assuming you have the 9100 power awning. Mine didn't fall under recall on our last rig, but still had to replace the motor due to failure. Very easy to do actually.


Here's a link to it, or you can just search for 9100 awning recall.
http://www-odi.nhtsa.dot.gov/acms/cs...3v357-1444.pdf
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Old 09-02-2015, 09:43 PM   #16
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Sorry for last post, missed Johnny-Quest mentioning the recall.
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Old 09-02-2015, 09:44 PM   #17
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Process on ours took less than 24 hours. Call to dometic, overnighted to mobile repair (They will if you request it and they have in stock), awning fixed next day. Cost me a whole $50 I think, but it was hot, and I wanted my shade right then.
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Old 09-02-2015, 09:56 PM   #18
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"we leave it on our own land"

Do you have power at your land to keep the battery charged?
Mine will run slow if it's been sitting without power.

A low voltage condition could also do damage to the motor.
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Old 09-09-2015, 07:45 AM   #19
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yes we have full hookups on our own land, my dealer ordered me a new motor under warranty, last weekend was very hot, so me an the wife, manually got the awning out, not an easy task, but on labor day it was storming, and we couldn't put it in, so hopefully my awning will still be there when I go back up in 2 weeks.
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"we leave it on our own land"

Do you have power at your land to keep the battery charged?
Mine will run slow if it's been sitting without power.

A low voltage condition could also do damage to the motor.
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Old 09-09-2015, 07:57 AM   #20
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I noticed the arms on my awning have a slight bow to them as well but it works perfect. Maybe from the previous owner not unlocking the star wheels..idk.
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