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Old 10-22-2018, 04:05 AM   #1
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Door not closing

Good Morning,

My wife and I have noticed that our door is not closing correctly. It was has been 'a little off' since we took our unit in september but now with the colder weather (I am guessing) it seems to be really stuck.

It appears that the 2 pins in the door are a little lower than they should be when hitting the strike plate in the door frame. The strike plate cannot be adjust any further. I am thinking about taking apart the door handle to see if I can adjust the pins.

Anyone else have this issue?

Tom
2018 PRecept 31UL
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Old 10-22-2018, 05:06 AM   #2
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We had an issue with our TT door being hard to close, had to slam it from the outside, almost impossible to close/latch from the inside. Found a screw at the bottom corner was rubbing the frame bad, so replaced the panhead screw with a flathead screw, door works fine now.
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Old 10-22-2018, 06:42 AM   #3
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It's pretty common with precepts. Lubrication, adjustment, and judicious filing of the strike plate.
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Old 10-22-2018, 09:44 AM   #4
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Try moving the lock itself up a little. There is some adjustment available in it.
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Old 10-22-2018, 07:52 PM   #5
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We just took ours into Jayco and this was on our list of problems. I shot a video of it and realized for the first time that the front to back angle of the strike plate was actually closing enough to not allow the pins on the door to be able to get through. I think a shim behind the strike plate and retighten could make your problem vanish...
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Old 10-27-2018, 04:26 PM   #6
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I've noticed if the unit is not leveled or off a bit the door will be harder to close.
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Old 10-28-2018, 11:28 PM   #7
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I have same problem when it’s hot or warm you can open the door when it’s cold it’s so hard you won’t open or close until you slam there is problem with door jam too tar from 2 pins . I try to fixed but won’t work would need to remove 1 strike plate ( not possible) or move middle of door jam towards the door (1/4”)but don’t know how , I need to take to service ,QControl so horrible on many things
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Old 10-29-2018, 09:14 AM   #8
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Precept 31UL Door

We have a 2018 and the door was always hard to open or close. Had to slam it shut. While in Arizona on the expressway the door flew open. While at a Jayco dealer I tried several Precept's on the lot and all the doors were the same. I looked into the pins and strike plates for alignment issues. A dealer in Orlando Florida installed a new frame and door assembly with a new keyless lock. Same situation...had to slam the door. So as a contractor and working with doors I decided that I was going to solve this problem. After studding the mechanics, I discovered that the latch bolt of the lock (not the deadbolt) was the issue. I used dry silicone spray and lubricated the latch bolt. I made no adjustments to the lock assembly or striker plates..just lubrication to the latch bolt. I sprayed into the lock assembly without taking it apart. The door works perfectly.
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Old 10-29-2018, 06:51 PM   #9
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In my case lubrications won’t work it’s the door jam and strike plates as I describe
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Old 10-30-2018, 04:32 PM   #10
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Here is a video of the problem we were having. It is hopefully going to be solved. We'll see and update this post...

https://youtu.be/Xc3vysoP08g
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