Jayco RV Owners Forum

Thread Tools Search this Thread Display Modes
Old 11-07-2019, 11:39 AM   #1
Join Date: Feb 2019
Location: Horseshoe Bend
Posts: 66
Oil change and warranty

I bought a new 2019 jayco 24k with a Mercedes engine in February 2019. Computer says “Service Schedule A” is due in 6 days. According to the owners manual Service Schedule A is nothing more than an oil change, which I’ve always done myself. Question: if I do the oil change myself, does it effect my warranty? Also, what is the procedure for resetting the computer after servicing?

Mondoggie is offline   Reply With Quote
Old 11-07-2019, 12:21 PM   #2
Site Team
JFlightRisk's Avatar
Join Date: Apr 2012
Location: Newark
Posts: 5,643
A call to Mercedes will get you an answer, on exactly what documentation is needed, such as receipts for oil and filters.

I can't answer your resetting question, for Mercedes, but my Toyota has a service reminder that shows up on the instruments. I have two trip odometers, "A" and "B". After I change the oil, I reset the "A" trip odo to "00000" per the manual instructions, and the reminder resets for another 5000 miles. It's probably not much help on yours, sorry.

Every day's a learning experience, though sometimes not what we expected.

2012 Jay Flight 19RD
2016 Ford F150 XLT 2X4 SC 3.5L Eco Max Tow
2010 Tundra TRD DBL Cab (Traded)
1 Spoiled Dog
JFlightRisk is online now   Reply With Quote
Old 11-07-2019, 12:32 PM   #3
Senior Member
Jagiven's Avatar
Join Date: May 2012
Location: Minnesota
Posts: 6,104
Legally you can do all your own maintenance, and the OEM cannot punish you for that work. If you do it wrong, that is a different story. You also do not have to show proof. It maybe helpful if you need to contact Mercedes if you have any issues.

As for resetting the computer, I bet you can find that information in your Mercedes owners manual or on google.
Jagiven is offline   Reply With Quote
Old 11-07-2019, 01:30 PM   #4
Join Date: Feb 2019
Location: Horseshoe Bend
Posts: 66
Thanks fellows. Good information.
Mondoggie is offline   Reply With Quote
Old 11-07-2019, 02:19 PM   #5
Site Team
Join Date: May 2017
Location: Connellsville
Posts: 15,243
Here is the reset procedure for the Sprinter. It works on mine.

2017 Jay Feather 7 22BHM Baja
2018 F150 4x4 3.5L Ecoboost Max Tow
2015 MB Sprinter 2500 Passenger 2.1L Diesel
2007 Ram 2500 4x4 Cummins 5.9L G56
Andersen WD

Midnightmoon is online now   Reply With Quote
Old 11-07-2019, 02:31 PM   #6
Senior Member
RogerR's Avatar
Join Date: Jul 2016
Location: Mapleton
Posts: 2,000
Years ago I had a run in with Honda who claimed warranty expired because I did my own oil changes. Had a state of Illinois ombudsman in town ( since abolished ) who made one call and they backed down.
I do keep a notebook in my car and records every service from the day I bought it. I include date, mileage,type of service, if done by a business I record who, where and receipt number plus any warranty. example, wipers, mileage, date autozone, 6 months. Saves a ton of time and arguements.
2017 SLX 195RB
2014 Jeep Grand Cherokee Overland, gas 3.7 V6
Andersen WDH hitch
Dometic Milenco Aero mirrors
RogerR is offline   Reply With Quote
Old 11-07-2019, 03:01 PM   #7
Senior Member
EA37TS's Avatar
Join Date: Sep 2019
Location: Chester
Posts: 704
From thee Federal Trade Commission's site.

Tips To Avoid Warranty Issues

Here's how to get the most out of your vehicle's warranty:
Keep all service records and receipts, regardless of who performs the service. This includes oil changes, tire rotations, belt replacement, new brake pads, and inspections. Create a file to keep track of repairs; it will come in handy if you have to use your warranty. If you ever have a warranty claim and it appears that you did not maintain your vehicle, your claim could be denied.
Bottom line, no receipts = no proof = manufacturer is in the driver's seat. Believe what you want but it is in writing.

US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk TOAD
EA37TS is online now   Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

This website is not affiliated with or endorsed by Jayco, Inc. or any of its affiliates. This is an independent, unofficial site.

All times are GMT -6. The time now is 01:09 PM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.