We bought our '15 36FK off of a CW that was sold to us as "used". It had over 9k miles on the odometer when we looked at it before it was parked in the "for sale used" section of this particular dealer. It was not ready for the lot, it was dirty and actually looked like it was just turned in as a trade-in, but there were none of the tell-tale signs that it was actually delivered to a customer. It had all of the RV-Show paraphernalia in the cabinets still, stickers with the 2-Year Warranty on the door and the outdoor compartments had no signs that anything was in them. Something was amiss... but I thought that it "could be a good deal".
We kept the sales staff (who were reasonable and respectable) past the closing hour as we worked out a price that did not include any of the typical dealership "add this, add that, I said... cash-out the door NOW" fully knowing that they would not deliver it.
We did not know why this was an essentially brand new rig, being sold as used - CarFax and my buddy(don't ask) could not find any history on the VIN. We put a deposit down that night... on my American Express(so we could dispute the BS that CW is famous for)
We came back the next morning, to close the deal... and then all the real stuff hit the fan.. The contract we signed stated that they would honor the MFG Warranty until we took it off the lot, and then we started the PDI... but they wanted us to sign all the paperwork first. <<The fun part>>
They kept shoving the sales contract in front of us to sign, without the rest of the contract being filled in. Nothing about the Warranty was stated, they would not list the mileage correctly and had the "AS-IS" form complete. Well... it took 6 hours to get our paperwork to agree with the original contract we signed the night before, and for us to sign it. That included the "Owe to Customer" document that is typical once the PDI is completed...
So here it is we are past closing time on Day-2 of this ordeal - and nobody to represent CW on the PDI except the Salesman and the lot kid with the keys to the gate... I started the PDI on my own... Gen wont start, No AC in front, No AC in Rear. No water in tanks to test a winterized system... ALL goes on the "Owe to Customer"... I crawl on the roof, No Winegard, it's gone, so All TV's go on Owe to Customer since they have no input to verify... The salesman eventually cried Uncle and said that we would need to reschedule the next day...
After all said... they replaced to AC units, GEN Transfer switch, put a Winegard Sat on the roof and we overlooked all of the little items that I was prepared to fix on my own.
Now after we look back at this... we think it might have been damaged by a low clearance while being delivered or back/forth to the RV Shows. We have had our share of the typical Jayco quality control /design flaws / etc that we fix on our own before we use the pitiful extended warranty that we bought from CW.
Did we get a deal buying used... We know we did! Did we take a risk on this rig?? Sure we did, but saved a lot by getting our FK well under low book (Mark S. knows what we paid and we are loving every mile we have traveled, every lake we visit, every person we meet along the way
Steve & Stacy,
Oliver, Ned and Ellie ( Yellow Lab, Red Lab, Border Collie/Boxer)
2015 Seneca 36FK
2007 Toyota FJC - on the trailer