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Old 11-10-2020, 10:54 AM   #41
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Not sure if this is the best post this question. We bought the Jayco 321RST last year and I have used the Lippert One Control app on my phone and have been mostly happy with it. Then about a month ago I updated the App on my iPhone and all the devices report as "offline" The touch screen works fine and all he devices are present that have always been connected. The devices are all present but just indicate "offline"
I first tried to resync the devices and then all the devices disapeared from the phone app, still have them on the touch screen. Next I reinstalled the app on my phone and reconnected it and searched for devices but to no avail. Any suggestions would be appreciated. Thanks Dan
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Old 11-10-2020, 02:16 PM   #42
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I’m experiencing the same issue. We’re prepping to head south which is about the only time I use the mobile app. All devices are showing up on the app again this morning so I deleted the app. Haven’t reinstalled yet but was hopeful that would resolve the issue - until I read your post.
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Old 11-11-2020, 08:24 AM   #43
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Originally Posted by Stingray75 View Post
I’m experiencing the same issue. We’re prepping to head south which is about the only time I use the mobile app. All devices are showing up on the app again this morning so I deleted the app. Haven’t reinstalled yet but was hopeful that would resolve the issue - until I read your post.
Please post if your app works this time. Thanks Dan
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Old 11-11-2020, 12:10 PM   #44
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Quote:
Originally Posted by Jayco321RSTS View Post
Not sure if this is the best post this question. We bought the Jayco 321RST last year and I have used the Lippert One Control app on my phone and have been mostly happy with it. Then about a month ago I updated the App on my iPhone and all the devices report as "offline" The touch screen works fine and all he devices are present that have always been connected. The devices are all present but just indicate "offline"
I first tried to resync the devices and then all the devices disapeared from the phone app, still have them on the touch screen. Next I reinstalled the app on my phone and reconnected it and searched for devices but to no avail. Any suggestions would be appreciated. Thanks Dan
One Control phone APP problem solved!! I called Lippert customer support and spoke with Kevin for technical help. Turns out it was not a OneControl app issue it was my last iPhone update. Somehow it changed the option to use this app on "local network" Once that was selected all devices returned and I am a happy camper!!
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Old 11-13-2020, 01:37 PM   #45
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After ensuring the recent updates didn’t change phone settings, deleted and reinstalled the app with no success. Working with LCI this morning swapping a few cables and peeking at some advance screen on the main control panel, they’ll be sending a new gateway to try. Fingers crossed.
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