Originally Posted by GStt81818
Does Jayco have a 24 hour service number. I called every number I had. Hope I won't be sorry for buying this....
Sadly, no. And during normal business hours, they can be hard to get ahold of. You will be better off with your dealer. If you are on the road away from your dealer, call the manufacturer of the troublesome component directly. For example I have gotten Dometic and Lippert on the blower right away with helpful and knowledgeable staff. Often they can ship a part directly to you under warranty without involving Jayco. If that is not in the cards to replace a part yourself, you can hire a local mobile RV tech, pay them, then submit the bill to Jayco for warranty for re-reimbursement, however they will normally not cover the "service call" portion of the invoice- just parts and labor.
You will be fine at the end of the day, though. We are over a year in FT and the rig is treating us well. Most debacles were self-inflicted and others have been handled well enough. We have the sidewall crack (since last summer) and are just now - or in three weeks - dropping it off at a reputable dealer for warranty repair.
You will be fine. Keep us posted and good luck.
Angus and Joan