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Old 06-22-2021, 03:01 AM   #1
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Norcold N8X cooling issues

I have a 2018 Jayco 29.5 BHDS. It has the Norcold N8X refrigerator. Over the last year or so the freezer and fridge will gradually warm up until the refrigerator is warmer than room temp, and the freezer turns everything to water. The unit is still running Bc the green light is on. After about a day of being warm, it starts cooling perfectly again for a week or so. It does this on both gas and electric. Itís been to the dealer 2 times for this issue. It happened once at the dealership, but unfortunately the tech who works on refrigerator units was out that day and by the time he returned to work, it resumed normal operations. The wrote it up as unable to duplicate problem. The unit is on a seasonal site now and the dealership has a written agreement with me to come to the site to fix the issue. They refuse to answer calls or emails on the subject. Hopefully someone might have an idea as to what is going on with this unit.
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Old 06-22-2021, 07:24 AM   #2
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Call or email Thetford/Norcold they may have an answer, but since you're out of warranty, without the dealer involved, you're probably on your own.

Phone: 1-800-543-1219 info@thetford.com
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