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Old 01-12-2020, 03:33 PM   #1
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Location: Calera
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On Demand Water Heater Issue

I have a Girard GSWH-2 water heater. Its 2 years old and we have had no issues with it until this weekend. After a few hours are hard rain, when I tried to use the hot water i received an error code "E7" on the control panel.

E7: Linear valve failure:
The Controller Module detects an open circuit in the Linear Valve control circuit before ignition or during normal operation indicating a faulty Valve.

After about 18 hours of nicer weather, I had hot water and no error codes. I did not do anything to correct the issue, other then stare at the heater a few times.

I was wondering does anyone have any idea what may be happening?

Thanks in advance for your assistance.
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Old 01-13-2020, 11:08 AM   #2
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Quote:
Originally Posted by Scuba Roy View Post
I have a Girard GSWH-2 water heater. Its 2 years old and we have had no issues with it until this weekend. After a few hours are hard rain, when I tried to use the hot water i received an error code "E7" on the control panel.

E7: Linear valve failure:
The Controller Module detects an open circuit in the Linear Valve control circuit before ignition or during normal operation indicating a faulty Valve.

After about 18 hours of nicer weather, I had hot water and no error codes. I did not do anything to correct the issue, other then stare at the heater a few times.

I was wondering does anyone have any idea what may be happening?

Thanks in advance for your assistance.
We have the Gen III and have the E-7 code several times. Last time was because our propane regulator was going bad and wasn't allowing enough gas.
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Old 01-13-2020, 08:46 PM   #3
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Thank you for the suggestion. I will see if I can replace that part over the next two weeks. Hopefully that take care of the issue.
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Old 01-25-2020, 06:24 PM   #4
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Update. i was able to get a new valve and this corrected my issue. Thanks again.
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