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Old 11-30-2014, 04:00 PM   #1
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Exclamation Rear axle tires wearing on the inner edges of both!!!

I have a 2013 Jayco Eagle 31.5 RLST 5th wheel with just 5,082 miles on it. My question to anybody is anyone else having this problem??? I seen on this forum, under recall notices, that the Dexter axles on Whitehawk trailers were having these issues with the Dexter D35 model axle which is 2 3/8" diameter and Jayco does not warranty this but the actual axel manufacturer Dexter does warranty this for 2 years. They are replacing them with D44 axels which are 3" diameter and 4400 lbs each instead of the D35 which is 3500 lbs. each. I immediately crawled under to check the tag on my axles and they are made by Dexter but are D52 model which I'm assuming are 5200 lbs. each. They are doing the exact same thing as the lighter D35 axles are doing which is bending and causing the inner edges of the tires to wear!!! I've scaled the trailer and when it's loaded to head out I'm way under what the max. loaded weight is!!!
supposedly the axels are bending due to tight radius turns and I have a slider fifth wheel mount and have made tight turns but not tight enough that I've had to roll the slider hitch!!! Waiting on Camping World Service Dept. in Draper, Ut. since they told me they have to get all the info. off the tags on the axles and also send in pictures to Dexter to see if they will warranty it??? I am hoping they will upgrade to a larger size axles to correct this problem like they have done on the Jayco Whitehawk trailers. If anyone else has had this problem I'd like to hear from you. Thank you all!!!
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Old 11-30-2014, 04:36 PM   #2
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Rhumphers9a:
We went on a 13,000 mile retirement trip this spring/summer to mid-western,pacific coast states,British Columbia, Alberta Canada. When returning from Canada back into Montana we had to replace both rear axle tires with wear on the inner edges of the tires- this was about at the 10,000 mile mark of the trip. The technician who replaced the tires said the axles and bearings were all in good condition. We just have a Jayco Flight 24RKS with a good WDH but the tech said this is not unusual as we had many tight radius turns thru both the US and Canadian Rocky Mountains.
However wrong axle sizes are a common problem so you should go forward with Dexter to get the answer for your larger trailer.

Keep every-one informed on this forum with your feedback.
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Old 11-30-2014, 08:50 PM   #3
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jddave, I have pulled race car trailers 24' & larger all over the country & Canada and carried more weight than I'm carrying with my 34'5" 5th wheel and have never worn the inner edges of the rear or front tires on trailers do to tight radius turns across the country or in the pit areas at the races. Even over 10,000 miles on the tires and never looked like mine. The tires should last 25,000 to 35,000 miles especially a load range D or E. I am hoping Dexter will step up and do the right thing, the rest of the tire looks great even wear, just the inner edges are about gone!!! They do warranty their axles for 2 years what I've read. But thank you for your reply. You might want to check your axles cause your tires should not be worn on the inner edge in just 10,000 miles?
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Old 11-30-2014, 10:35 PM   #4
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At about 5000 miles I noticed the inside of the rear tires were worn also, Dexter gave me a new axle but I had to re-re the axle and buy new tires. I had a Dexter dealer do the re-re. I could have shipped the axle back to Dexter and they would have tested it, if it was at fault they would pay for re-re and tires, but to ship it across the country was not cheap. I should have gone though my dealer it sounds like jayco may have picked up the hole bill. I have since gone to the NWT and back plus 2 more smaller trips and rear tires look good.
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Old 11-30-2014, 10:59 PM   #5
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Timber, did you contact Dexter yourself? I have my 5th wheel at Camping World in Draper , Ut. where I purchased it, in for other warranty work and thought Jayco's 2 year warranty would take care of it and they told me they have to take pictures and get numbers off the axles and send to Dexter cause it would be on them to warranty the axles. If you look at the recall notices section of this forum Dexter has been very good at warranty and replacing complete axle assemblies, with springs, brakes and even replacing the worn tires and all they asked for was for you to send them a picture of the axles cut in half, and someone posted that you even get to keep all the old hardware (springs, brakes etc.) and also keep the replaced tires!!! Thank you for your response & I will be posting more information as I get it from Camping World and Dexter!!!
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Old 12-01-2014, 06:45 AM   #6
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We have a 2011 31.5 RLTS. We had heavy tire wear on the right side of the rear axle only. Jayco replaced the axle because it was bent. I had complained to the dealership several times but wasn't addressed until it went back to the Jayco for another issue. Force the issue while its still under warranty!!!
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Old 12-01-2014, 06:34 PM   #7
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I started at my dealer send them pictures, they talked to jayco, jayco said talk to dexter. I talked to dexter and they said I had to have it inspected at one of there dealers, Dealer said yes axle bent from spring out on both sides, could not say how or why, Dexter will replace axle.

I will have to finish this later sorry
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Old 12-01-2014, 11:18 PM   #8
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If I had let the dealer handle all of the arrangements maybe it would not have cost me but I am not sure. I would let your dealer handle it and see what happens.
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Old 12-02-2014, 04:00 PM   #9
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I have done some checking and my gross trailer weight is I believe 11,900 lbs. the D52 axles under my 5th wheel is rated at 5200 lbs. so that would be only 10,400 gross!!! Dexter does make a D60 which is rated at 6,000 lbs. so total would be 12,000 lbs. and would be just 100 lbs. over what my max. gross weight of 11,900 lbs. So I'm thinking the D60 axle should be the correct axles under my 2013 31.5 Jayco Eagle!!! I am calling Dexter now for more information and see if this will be taken care of!!! Will post more after speaking with them.

Just got off the phone with Dexter, did not speak with anyone since they closed 10 minutes before I called. Hours are 8-5 pm EST. Will try back with them tomorrow.
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Old 12-02-2014, 05:11 PM   #10
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The gross weight on my 338 rlts is 11,000 lbs. and I also have Dexter 5200 lb. axles. Let us know what you find out. Not sure what "bent" axle means, but most trailer axles have a fixed "bow" in them including Dexter axles giving the tires some camber to prevent inside tread wear. A "flat" axle will cause inside tread wear for sure.
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