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08-23-2018, 02:38 PM
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#1
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Senior Member
Join Date: Feb 2014
Posts: 431
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Spring mess
Well my dealer got my replacement “upgraded” springs for my 2019 377 and they let me take them to put on. Such a clown show.
The new springs are setup for spring over application not spring under as my factory springs were. Not a big deal, remove the pin, flip it around, reinstall.
I get the first one on and find one of the nuts for the dexter wet bolt kit was put on cross threaded. I had to tap the nut and clean up the threads in the bolt. Morons.
Jayco did not include new u-bolts with the springs. It is always recommended that they be replace when removed but considering I am leaving Saturday I was going to reuse them. Well scratch that idea. They aren’t long enough because the new spring packs have an extra leaf.
Already been to one spring place trying to source new u-bolts. No luck. Just going to put the factory spring back on and hope the tires don’t rub the bottom of the trailer that bad.
__________________
Camping Progression: Tent, 2003 Clipper Classic 1255 ST - Gone, 2014 Dutchman Aerolite 282DBHS - Gone
2019 Jayco North Point 377 RLBH
Tow Rig: 2015 Ford F-450 Platinum, airbags, B&W Companion hitch for factory puck system.
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08-23-2018, 02:50 PM
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#2
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Senior Member
Join Date: Nov 2011
Location: Where ever the boss says we're going.
Posts: 16,117
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Quote:
Originally Posted by prm99v6
Well my dealer got my replacement “upgraded” springs for my 2019 377 and they let me take them to put on. Such a clown show.
The new springs are setup for spring over application not spring under as my factory springs were. Not a big deal, remove the pin, flip it around, reinstall.
I get the first one on and find one of the nuts for the dexter wet bolt kit was put on cross threaded. I had to tap the nut and clean up the threads in the bolt. Morons.
Jayco did not include new u-bolts with the springs. It is always recommended that they be replace when removed but considering I am leaving Saturday I was going to reuse them. Well scratch that idea. They aren’t long enough because the new spring packs have an extra leaf.
Already been to one spring place trying to source new u-bolts. No luck. Just going to put the factory spring back on and hope the tires don’t rub the bottom of the trailer that bad.
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JAYCO probably shipped exactly what the dealer ordered.
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08-23-2018, 02:54 PM
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#3
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Senior Member
Join Date: Feb 2014
Posts: 431
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Spring mess
Quote:
Originally Posted by Grumpy
JAYCO probably shipped exactly what the dealer ordered.
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The entire thing originated with Jayco not the dealer. They should know what parts were on it and what will fit.
His is the second time Jayco sent the wrong stuff. They agreed to send me all the sheet metal for the front so that it would wrap around to the frame. They sent all the wrong stuff. That didn’t originate with the dealer either. All Jayco.
__________________
Camping Progression: Tent, 2003 Clipper Classic 1255 ST - Gone, 2014 Dutchman Aerolite 282DBHS - Gone
2019 Jayco North Point 377 RLBH
Tow Rig: 2015 Ford F-450 Platinum, airbags, B&W Companion hitch for factory puck system.
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08-23-2018, 02:56 PM
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#4
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Senior Member
Join Date: Oct 2016
Location: McCalla, AL
Posts: 1,228
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WOW that's a lot of work. God bless you.
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08-23-2018, 03:09 PM
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#5
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Senior Member
Join Date: Nov 2011
Location: Where ever the boss says we're going.
Posts: 16,117
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Quote:
Originally Posted by prm99v6
The entire thing originated with Jayco not the dealer. They should know what parts were on it and what will fit.
His is the second time Jayco sent the wrong stuff. They agreed to send me all the sheet metal for the front so that it would wrap around to the frame. They sent all the wrong stuff. That didn’t originate with the dealer either. All Jayco.
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Then I'd be on the phone and tell them you want the rest overnighted. They have done that before when they mess up.
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08-23-2018, 04:30 PM
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#6
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Senior Member
Join Date: Dec 2015
Location: Arizona
Posts: 2,324
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Sounds like just normal Jayco stuff, must have been first day on the job for spring guy!We try and never ever talk or deal with Jayco.Makes me sleep better at night!2 years and 11 months of warranty was enough for me. Thanks
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08-23-2018, 04:54 PM
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#7
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Senior Member
Join Date: Feb 2014
Posts: 431
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Quote:
Originally Posted by bdreinv
Sounds like just normal Jayco stuff, must have been first day on the job for spring guy!We try and never ever talk or deal with Jayco.Makes me sleep better at night!2 years and 11 months of warranty was enough for me. Thanks
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I should have known. I’ve done a lot of suspension work on Jeeps. The original spring is going back on now. I’m going to get better bushings to press into the spring packs and some good U bolts and do it next week.
__________________
Camping Progression: Tent, 2003 Clipper Classic 1255 ST - Gone, 2014 Dutchman Aerolite 282DBHS - Gone
2019 Jayco North Point 377 RLBH
Tow Rig: 2015 Ford F-450 Platinum, airbags, B&W Companion hitch for factory puck system.
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08-24-2018, 04:01 AM
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#8
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Senior Member
Join Date: Oct 2016
Location: Saint Thomas, PA
Posts: 2,234
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Any truck spring shop can make you new u-bolts any size. You're correct, you should never reuse spring u-bolts.
Earl
__________________
2017 Eagle 293RKDS, factory ordered, lots of mods and upgrades. More than I can list.
2018 Ram 3500 crew cab long bed SRW diesel 6spd Aisin 4wd Tradesman.
B&W Ram puck 5th wheel
Line-X premium
Mopar wheel to wheel steps
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08-24-2018, 10:49 AM
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#9
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Senior Member
Join Date: Apr 2018
Location: Natalbany Creek Campground, Amite City, LA
Posts: 3,244
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Quote:
Originally Posted by prm99v6
Well my dealer got my replacement “upgraded” springs for my 2019 377 and they let me take them to put on. Such a clown show.
The new springs are setup for spring over application not spring under as my factory springs were. Not a big deal, remove the pin, flip it around, reinstall.
I get the first one on and find one of the nuts for the dexter wet bolt kit was put on cross threaded. I had to tap the nut and clean up the threads in the bolt. Morons.
Jayco did not include new u-bolts with the springs. It is always recommended that they be replace when removed but considering I am leaving Saturday I was going to reuse them. Well scratch that idea. They aren’t long enough because the new spring packs have an extra leaf.
Already been to one spring place trying to source new u-bolts. No luck. Just going to put the factory spring back on and hope the tires don’t rub the bottom of the trailer that bad.
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This must have been covered under your warranty. In light of that why in the world are you doing the labor??? I surely wouldn't. After shelling out tens of thousands of dollars there is no way in hell that I'm going to lift a finger for warranty work............JMHO.
__________________
AL & JANET KRUEBBE
2019 PINNACLE 37RLWS
2018 NORTH POINT 315RLTS (TRADED)
2017 RAM 3500 DRW DIESEL/AISIN 4.10 AIR BAGS
B&W COMPANION TURN OVER BALL HITCH
Formerly from Sequim, WA
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08-24-2018, 11:46 AM
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#10
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Senior Member
Join Date: Aug 2011
Location: Missouri City, The Republic of Texas
Posts: 5,063
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Quote:
Originally Posted by AKRUEBBE
This must have been covered under your warranty. In light of that why in the world are you doing the labor??? I surely wouldn't. After shelling out tens of thousands of dollars there is no way in hell that I'm going to lift a finger for warranty work............JMHO.
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May be the difference between getting it done and getting it done right.
__________________
Cheers,
T_
2013 F-350 CC SB 2WD 6.7PS
2013 Eagle Premier 351 RLTS
-SOLD- 2012 X23B
-SOLD- 2003 Ford Expedition 5.4, Bilstein shocks
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08-24-2018, 03:27 PM
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#11
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Senior Member
Join Date: Feb 2014
Posts: 431
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Quote:
Originally Posted by AKRUEBBE
This must have been covered under your warranty. In light of that why in the world are you doing the labor??? I surely wouldn't. After shelling out tens of thousands of dollars there is no way in hell that I'm going to lift a finger for warranty work............JMHO.
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I have the experience and the tools to do it and I was trying to get it done before a trip. It’s also knowing it was done right.
__________________
Camping Progression: Tent, 2003 Clipper Classic 1255 ST - Gone, 2014 Dutchman Aerolite 282DBHS - Gone
2019 Jayco North Point 377 RLBH
Tow Rig: 2015 Ford F-450 Platinum, airbags, B&W Companion hitch for factory puck system.
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