Winegard

[Ejitaliano]

We have 2021 Pinnacle with Winegard system. My problem is getting the system up & running. Purchased sim card thru ATT and it won't connect to internet. ATT has been no help at all. Any advise will be greatly appreciated. Thanks

[gunafulltime]

Do you have the Connect 2.0?
If so, we have installed two of these. We started with Winegard. A representative named Michael was very helpful. Take your AT&T sim card to an AT&T store and have them pair the card to you Winegard's IMEI number. Also, verify your data plan with them and be sure it's paid. The clerks at the AT&T store are not very good with mobile internet products. If you get one who does not know how to help you, speak to a manager. Once we found an AT&T clerk who was knowledgeable, we got things set up. I know it's frustrating, but you will love your Winegard hotspot once you get it going