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Old 04-20-2014, 01:28 PM   #1
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Awning arm snapped off

During our trip to Gettysburg last week, we had substantial rain with no wind. We had our awning out and had it adjusted with one notch down for a slight angle. Well, water must of pooled up and broke one of the arms and bent the shock. We usually don't adjust awning leaving it straight out and the water dump works great. It must not work when the awning is adjusted for slight slope. Of course, we are past our 2 year warranty. I hope it's not too expensive. The other side doesn't look affected and the motor still works. My hubby wants to order the parts from Carefree and fix himself since I can't get our rig into shop until May 12th!!! And, they can't guarantee to have it back to me before Memorial weekend.

Any advice?



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Old 04-20-2014, 01:50 PM   #2
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I don't think Carefree ships direct to the consumer. I would contact http://www.rvawningsonline.com/ to order.

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Old 04-20-2014, 07:27 PM   #3
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I've seen many awnings crushed by water, last on was in Florida but many on the East coast.
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Old 04-20-2014, 09:13 PM   #4
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I had one collapse on a brand new unit ' 28 bhs, 2 Yrs ago first trip out, thanks to the warranty on Jaycos part they honored it , supposed to be a Carefree issue, but they wont have anything to do with it, I had to really push to get it fixed and taken care of through Jayco but they decided it was a shock problem, the shaft had rust build up and failed to dump water, ripped the arm and the awning tube right off the trailer. What a nightmare it was , good luck with getting it back together and better luck in the future.
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Old 04-21-2014, 02:27 PM   #5
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I had the same problem few weeks ago. But in my case, it snapped because the bold got loose after moving the awning. The bolt was not broken but it was missing the clip. It did cause some light damage to the arm, but I am hoping that the fix can be quick. Currently, I am using a spare bolt because I was unable to put the original one. Part of the arm is bended, but at least I was able to put a different bolt that was able to fit in for the trip back.
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Old 04-21-2014, 02:42 PM   #6
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Hope you can get it fixed in time! I like my old fashioned manual awning.
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Old 04-21-2014, 04:26 PM   #7
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Originally Posted by mcfarmall View Post
... I like my old fashioned manual awning.
Here's another vote for a manual awning. With the "Carefree" (in quotes, because my Carefree electric awning is decidedly not carefree) either the electric motor goes out or the shock piston rusts and sticks and the metal framing is destroyed when the awning is reeled in. Then there's a real problem getting it back in place. Also, my manual awning was decidedly more stable strong and secure than the Carefree parallelogram setup.

About the only place we use our awning is in our driveway - just to let the awning out so we can oil the struts and reduce the rust. By the way, why does Carefree use metal that rusts on an awning that is always is exposed to weather?
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Old 04-21-2014, 11:45 PM   #8
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I prefer manual and Sallie likes the electric. We have an electric on our Jayco because when momma is happy - - - - - - -.
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Old 04-22-2014, 08:11 AM   #9
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Your dealer can order the parts and have CF drop ship them to your home. I have done it a few times for customers.
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Old 04-22-2014, 08:59 AM   #10
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So is it best not to use the awning in the rain ? I figured I would pull it in if it was windy, but hadnt thought about heavy rain ? Thanks

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