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12-07-2019, 06:01 PM
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#1
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Member
Join Date: Dec 2018
Location: Coarsegold
Posts: 81
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Bent axle?
RL 24, Jay feather, Have a tire wearing on the inside. Camber off about 1/16 “. I’ve emailed Dexter, no reply. Is there any kind of a wheel shim I could use?
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24RL, TT, 2001 GMC 2500HD 4x4, 8.1, 4:11 gears, real gas guzzler BUT it gets us there!
I'm so old I fart dust!
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12-07-2019, 06:06 PM
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#2
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Senior Member
Join Date: Sep 2019
Location: Hollister
Posts: 517
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I would replace it.
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12-07-2019, 06:10 PM
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#3
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Member
Join Date: Dec 2018
Location: Coarsegold
Posts: 81
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I would like to but how do I get in touch dexte axels?
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24RL, TT, 2001 GMC 2500HD 4x4, 8.1, 4:11 gears, real gas guzzler BUT it gets us there!
I'm so old I fart dust!
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12-08-2019, 06:24 PM
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#4
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Senior Member
Join Date: Jul 2014
Posts: 957
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Look on the axle tube and there should be tags/stickers with all the info you will need about what you have and the phone #.
__________________
'08 Greyhawk 31SS Traded in
2018 MR2410RL
Goodyear Endurance
Equalizer WDH
TV 2018 F150 FX4 SC 3.5EB TP/MT
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12-10-2019, 08:08 PM
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#5
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Senior Member
Join Date: Apr 2019
Location: Pioneer
Posts: 105
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Quote:
Originally Posted by jimp
Look on the axle tube and there should be tags/stickers with all the info you will need about what you have and the phone #.
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Etrailer.com has Dexter Axles at a reasonable price.
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Chuck, Chis and Benji
2019 Jayco Eagle 280RSOK
2000 Freightliner Century
2001 Dodge 3500 dually
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12-10-2019, 08:26 PM
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#6
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Site Team
Join Date: Jan 2011
Location: James Island, SC
Posts: 22,861
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How old is the rig?
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Moderator
2011- 351RLTS Eagle, MorRyde suspension/pin box,
2017- F350 6.7 PSD Lariat FX4,SRW, SB,CC
Hughes PWD SP-50A, TST TPMS
Gator roll-up bed cover
B&W Turnover ball, Companion Std hitch
Can't find what you're looking on JOF? Try Jayco Owners Forum Custom Google Search
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12-10-2019, 08:39 PM
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#7
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Member
Join Date: Dec 2018
Location: Coarsegold
Posts: 81
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Quote:
Originally Posted by norty1
How old is the rig?
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One year 3 months
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12-10-2019, 09:13 PM
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#8
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Senior Member
Join Date: Apr 2019
Location: Pioneer
Posts: 105
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Quote:
Originally Posted by burgiebill
One year 3 months
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Isn’t the TT still under warranty? I just discovered that I have the same problem and I called my service rep where I bought the trailer. It is covered under waranty and I take it in right after the holidays.
__________________
Chuck, Chis and Benji
2019 Jayco Eagle 280RSOK
2000 Freightliner Century
2001 Dodge 3500 dually
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12-11-2019, 07:13 AM
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#9
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Senior Member
Join Date: Nov 2015
Location: Maine
Posts: 2,628
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Same here. We took it into the dealer for a routine inspection and they found the worn inner tire and found the cause within seconds. Replaced the axle quickly ( I think it was in the shop awaiting the part for two days)
Should be under warranty.
__________________
2021 GMC Canyon
2021 Jayco 212QB
WDH ; Anderson
2012 Honda Ridgeline not towing anymore
2016 195 RB traded in
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12-12-2019, 05:05 PM
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#10
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Member
Join Date: Dec 2018
Location: Coarsegold
Posts: 81
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I called Pan Pacific of Morgan hill, Ca. Purchased 9 of 18. They said no warranty. Called Jayco and now waiting gor a answer? Don’t do business with pan pacific.
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24RL, TT, 2001 GMC 2500HD 4x4, 8.1, 4:11 gears, real gas guzzler BUT it gets us there!
I'm so old I fart dust!
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12-12-2019, 05:36 PM
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#11
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Senior Member
Join Date: Apr 2019
Location: Pioneer
Posts: 105
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We deal with Manteca Trailer and they are the best!!
__________________
Chuck, Chis and Benji
2019 Jayco Eagle 280RSOK
2000 Freightliner Century
2001 Dodge 3500 dually
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12-12-2019, 06:05 PM
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#12
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Member
Join Date: Dec 2018
Location: Coarsegold
Posts: 81
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Thank u
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24RL, TT, 2001 GMC 2500HD 4x4, 8.1, 4:11 gears, real gas guzzler BUT it gets us there!
I'm so old I fart dust!
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12-13-2019, 06:21 AM
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#13
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Senior Member
Join Date: Sep 2019
Location: Hollister
Posts: 517
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If you bought 9-18 wouldn't the 2 year warranty still be in effect.?
We bought ours from PP in Morgan hill.
Linda the service writer can be rude!
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12-13-2019, 08:01 AM
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#14
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Senior Member
Join Date: Dec 2015
Location: Pennsylvania
Posts: 1,880
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I had bent axles on my 26 BH. I was always 900 pounds or more under GVWR
Seems to me there are a lot of this happening out there. Are the axles truely not strong enough for the weight ratings of the trailers? I highly doubt everyone is overloading their trailers like the manufacturers try to claim. Maybe manufacturers need to start using a higher rated weight axle for the trailers?
__________________
2012 Ford Expedition EL
2016 28BHBE, Elite and Thermal Packages.
Equal-i-zer 4-point Sway Control, Southwire 34930 Surge Guard 30A, Tire Minder TPMS A1A
(2) Yamaha EF2000iS Generators, Micro-Air EasyStart™ 364 (3-ton) Soft Start, Garmin RV 890, GoodYear Endurance ST225/75-15 Load Range E
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12-13-2019, 08:39 AM
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#15
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Site Team
Join Date: Jan 2011
Location: James Island, SC
Posts: 22,861
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I would call Jayco and explain the situation. Why would the purchasing dealer say no warranty?
Just get the problem documented with someone. Hopefully jyco can suggest another dealer for warranty fulfillment.
__________________
Moderator
2011- 351RLTS Eagle, MorRyde suspension/pin box,
2017- F350 6.7 PSD Lariat FX4,SRW, SB,CC
Hughes PWD SP-50A, TST TPMS
Gator roll-up bed cover
B&W Turnover ball, Companion Std hitch
Can't find what you're looking on JOF? Try Jayco Owners Forum Custom Google Search
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12-13-2019, 11:17 AM
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#16
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Senior Member
Join Date: Apr 2014
Location: Calgary
Posts: 885
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Why don't you just get an alignment done? No need to replace the axle. As far as I understand it a good alignment shop will bend the axle to restore proper alignment. I am planning to do this in the spring as we have the same issue of one tire wearing on the inside. We are way out of warranty though, so if you can get it fixed under warranty definitely do that but you should not need to replace the axle.
Cheers
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2014 Jayco Swift 281BHS, 300W Solar!
2015 F250 XLT 4x4 Crew Cab, Short box, 6.2 gas
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12-13-2019, 11:46 AM
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#17
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Senior Member
Join Date: Dec 2016
Location: las vegas
Posts: 261
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The 3500# Dexter axles are junk.
I have had to replace the rear axle twice.
__________________
2006 Ram Laramie 2500 4x4 crew CTD
2017 Jayco Flight SLX 245 RLSW Baja edition.
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12-13-2019, 12:27 PM
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#18
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Member
Join Date: Sep 2019
Posts: 99
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Quote:
Originally Posted by norty1
I would call Jayco and explain the situation. Why would the purchasing dealer say no warranty?
Just get the problem documented with someone. Hopefully jyco can suggest another dealer for warranty fulfillment.
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Typically anything "bent" is considered damage and not covered by warranty. There appear to be exceptions though based on previous replies to this thread.
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12-13-2019, 01:59 PM
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#19
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Senior Member
Join Date: Dec 2015
Location: Pennsylvania
Posts: 1,880
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Quote:
Originally Posted by mbell5263
Typically anything "bent" is considered damage and not covered by warranty. There appear to be exceptions though based on previous replies to this thread.
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My 26BH was still under warranty at the time. Neither Jayco or Dexter would cover it under warranty. Said I either over loaded the trailer or hit a curb ( of which I did neither of)
It was the rear axel that was bent. I had tp pay to get it replaced. I forget but something like $1400. Axel and Shipping alone was like $700.00
KNOCK ON WOOD, But I have had no issues with my 28BHBE
__________________
2012 Ford Expedition EL
2016 28BHBE, Elite and Thermal Packages.
Equal-i-zer 4-point Sway Control, Southwire 34930 Surge Guard 30A, Tire Minder TPMS A1A
(2) Yamaha EF2000iS Generators, Micro-Air EasyStart™ 364 (3-ton) Soft Start, Garmin RV 890, GoodYear Endurance ST225/75-15 Load Range E
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12-13-2019, 02:15 PM
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#20
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Senior Member
Join Date: Apr 2019
Location: Pioneer
Posts: 105
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__________________
Chuck, Chis and Benji
2019 Jayco Eagle 280RSOK
2000 Freightliner Century
2001 Dodge 3500 dually
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