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Old 08-18-2021, 05:39 PM   #1
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Coupler Issue

My trailer is going on 4 yrs. old. The coupler is shot. Won’t allow me to hook-up or unhook. The release mechanism has failed. Took it in to the dealer & the only way they were able to unhook was to relieve pressure on the receiver & drive forward to remove.
So, they ordered another coupler & will have to grind off the old one & weld the new one on. I’ll probably be out a grand on this.
What do you all think are the odds of Jayco covering the cost?
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Old 08-18-2021, 06:35 PM   #2
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Sorry for the bad news, but unless you bought your trailer brand new and have an extended warranty, the chances of Jayco covering this repair is virtually nil.
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Old 08-18-2021, 06:39 PM   #3
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Quote:
Originally Posted by Rongbrown View Post
My trailer is going on 4 yrs. old. The coupler is shot. Won’t allow me to hook-up or unhook. The release mechanism has failed. Took it in to the dealer & the only way they were able to unhook was to relieve pressure on the receiver & drive forward to remove.
So, they ordered another coupler & will have to grind off the old one & weld the new one on. I’ll probably be out a grand on this.
What do you all think are the odds of Jayco covering the cost?

It would be LIPPERT since they built the frame. At one time they had a 5 year frame warranty. Check with them.
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