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Old 03-26-2016, 11:58 AM   #1
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New trailer assembled in haste?

Just took delivery on a 2016 33RBTS and my impression is that they built it so fast that quality control wasn't exactly the priority. The toilet is offset to the left, the awning hits the slide out, there's a leak (obvious gap) on the side of one window, 2 electrical outlets are crooked, etc.

This is our first Jayco... Is this normal?!
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Old 03-26-2016, 12:07 PM   #2
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It's normal. But it's not right.
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Old 03-26-2016, 12:11 PM   #3
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It's normal. But it's not right.
x2 - From my understanding, it is the same with all manufactures. Glad Jayco has a 2 year warranty. I have used the heck out of it.
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Old 03-26-2016, 12:32 PM   #4
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Stuff your dealer should have seen and addressed before showing it to you.
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Old 03-26-2016, 01:27 PM   #5
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That's what a PDI is for. I wouldn't take possession of the trailer till everything is fixed to your satisfaction. There was a crack in a handle of my outdoor kitchen faucet and they replaced the entire faucet. That was the only defect I noticed on my PDI.

"Stuff your dealer should have seen and addressed". Totally agree, that's the difference between a reputable dealer and one that doesn't care about reputation. I know my salesman was embarrassed when I pointed out the broken handle.
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Old 03-26-2016, 02:07 PM   #6
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It may be normal but I can say mine was not like it.
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Old 03-26-2016, 02:55 PM   #7
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It is a shame that this appears to be a ACCEPTABLE normal and that " it is the same with all manufactures" As long as the consumer continues to accept units that are "NORMAL" it really doesn't make a difference how long a warranty is for 1 year 2 years. These defects that come form the construction of a unit should never leave the factory unfinished. Just my Opinion. And Jayco calls it Amish Craftsmanship. I just road thru Amish country and I think I heard a few turn over in their graves.
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Old 03-26-2016, 03:13 PM   #8
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It seems like time and effort to do a job right tend to compete with each other in all forms of manufacturing. I believe a little more time and effort would make a world of difference but I question how much time is given for each task of building these units. When I was touring the plant it seemed like everything went together really fast and some things almost too fast for my liking. I am glad I didn't watch them building mine. The things like crooked electrical plugs and bad fit or quickly done plumbing and electrical wiring seem to be the norm. I was amazed at the short time it took from the trailer to get from bare frame to walls and floor installed to roof to decals, the people had only minutes to accomplish what we would take hours to do
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Old 03-26-2016, 03:23 PM   #9
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I felt like the kitchen table bench seat was poorly assembled in mine. We called it out during our walk through, and the dealer fixed it, although it came apart shortly thereafter..... I just fixed it myself.....

Other than that , we have been happy.... Perhaps lucky?
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Old 03-26-2016, 03:25 PM   #10
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I think it is normal, but also not new. My grandparents bought a new motor home about 20 years ago. After several trips to the dealer, he ended up taking it to the manufacturer. He was there a couple days. They would work on it all day and he spent the night at hook ups they had for this reason at the plant.
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