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Old 01-08-2016, 11:21 AM   #1
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Smile Year one done, lucky or typical for Jayco

We purchased out 24FBS in mid May and wrapped up the first camping year Sunday January 3rd. We made 9 trips for a total of 38 nights give or take. We have had zero major issues, only minor fix it yourself things like antenna crank falling off, strip of trim between slide out dinette and wall coming loose, things like that. I've read lots of posts with people having major issues, which are hopefully a low percentage of total owners.
I sure hope our experience is more typical of Jayco quality because it could make me a loyal customer for life. Love to hear your thoughts.
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Old 01-08-2016, 11:30 AM   #2
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Took my 23rb 3 places before I decided it wasn't big enough. Probably 900 miles total. Now for sale.
Antenna crank fell off, fixed it.
Bathroom drain leaked, fixed it.
Bathroom sink faucet leaked, fixed it.
Kitchen faucet leaked, fixed it.
Toilet leaking around floor, haven't fixed it because I'm not using it and not sure why it's leaking. Possible warranty claim.
Stabilizer jack broke, waiting on dealer to contact me about a new one.
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Old 01-08-2016, 11:35 AM   #3
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Quote:
Originally Posted by mothernaturesson View Post
We purchased out 24FBS in mid May and wrapped up the first camping year Sunday January 3rd. We made 9 trips for a total of 38 nights give or take. We have had zero major issues, only minor fix it yourself things like antenna crank falling off, strip of trim between slide out dinette and wall coming loose, things like that. I've read lots of posts with people having major issues, which are hopefully a low percentage of total owners.
I sure hope our experience is more typical of Jayco quality because it could make me a loyal customer for life. Love to hear your thoughts.
I've had pretty much the same pleasant experience as you (after 3 years). I think most satisfied customers are rarely heard from. So, count yourself in the majority
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Old 01-08-2016, 11:36 AM   #4
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It would be fair to say I've had better luck than that FishAr.
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Old 01-08-2016, 11:37 AM   #5
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2-6 year report, very satisfied:

https://www.jaycoowners.com/forums/f1...port-4767.html
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Old 01-08-2016, 12:01 PM   #6
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Our present rig has been one of the better ones. It has had some issues, but all were fixed in my own shop. I don't consider any of them major, but to some it would've been back at the dealer. Overall I found me a brand I like since Mobile Scout is no longer a contender, at least like they were back when.
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Old 01-08-2016, 12:01 PM   #7
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I just finished up my second year in October. Only one problem so far, and it was handled promptly and completely by the dealer and covered under warranty.

We didn't even have the fit/finish/trim issues many have experienced. We DID have a piece of trim come off, but that was because DW didn't move the water jug before running the slide out and a piece of trim popped off. Got the finishing nails to fix that last week. And put a sticker on the switch to remind her to move it before she runs the slide out; she wouldn't let me put in an active deterrent (like one of those red switch covers you see in planes and such).

I'm a VERY happy user, especially considering the stories I've read from owners of other manufacturers' trailers, and even some pretty horrifying Jayco stories. Sometimes I think I might be lucky, but then I do keep a VERY close eye on my trailer, and I don't let issues slide, and I keep up with maintenance. I learn how to fix them, (assuming I don't already know) and fix them immediately.
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Old 01-08-2016, 12:53 PM   #8
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I think the majority of people are satisfied enough with their units. We used our current entry level fifth wheel pretty hard for 9 years. It had it's share of issues, but none that were serious, left us stranded, or ruined any trips. We just took the issues in stride and got them taken care of, most of them I fixed. I'll be glad that it is gone and we will have a new rig, but I also think of all the places we have been and things we have seen because we purchased that camper.

There are people who have very high expectations (near perfection) and will allow the list of typical problems (fit and finish stuff) to ruin their experience with their rig. Also for people that are not able to fix any issues or will not fix any issues will get bitter with the manufacturer. These experiences usually make their rounds on the forums.

There are going to be some units that are just plain lemons, and that is going to suck. Hopefully with a bit of education and a good inspection, one can find it and walk away before they buy. I think the percentage of these is fairly low overall, but if you have one, you are going to want to scream it everywhere out of frustration.

It sucks that we (all of us) accept the problems, since the manufacturers will never see the need to reach higher, and those that do, get bought by the big dogs. We either buy a rig and just fix stuff instead of getting worked up over it so we can enjoy our trips, or we fight to try to get things changed and end up ticked off and hating the rig. Not a very good choice for us! Maybe someday things will change....
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Old 01-08-2016, 01:14 PM   #9
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Quote:
Originally Posted by Cdash View Post
There are people who have very high expectations (near perfection) and will allow the list of typical problems (fit and finish stuff) to ruin their experience with their rig. Also for people that are not able to fix any issues or will not fix any issues will get bitter with the manufacturer. These experiences usually make their rounds on the forums.

There are going to be some units that are just plain lemons, and that is going to suck. Hopefully with a bit of education and a good inspection, one can find it and walk away before they buy. I think the percentage of these is fairly low overall, but if you have one, you are going to want to scream it everywhere out of frustration.
I agree 100% and if a manufacturer could build a PERFECT unit most of us "THE END USER" could not afford to purchase one.
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Old 01-08-2016, 03:06 PM   #10
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Quote:
Originally Posted by Camper_bob View Post
I just finished up my second year in October. Only one problem so far, and it was handled promptly and completely by the dealer and covered under warranty.

We didn't even have the fit/finish/trim issues many have experienced. We DID have a piece of trim come off, but that was because DW didn't move the water jug before running the slide out and a piece of trim popped off. Got the finishing nails to fix that last week. And put a sticker on the switch to remind her to move it before she runs the slide out; she wouldn't let me put in an active deterrent (like one of those red switch covers you see in planes and such).

I'm a VERY happy user, especially considering the stories I've read from owners of other manufacturers' trailers, and even some pretty horrifying Jayco stories. Sometimes I think I might be lucky, but then I do keep a VERY close eye on my trailer, and I don't let issues slide, and I keep up with maintenance. I learn how to fix them, (assuming I don't already know) and fix them immediately.
LOL- to be honest a case of coke got ours, so I shouldn't have even mentioned that, it kind of slipped my mind, but definitely is on the check list now!!
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