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Old 11-16-2014, 08:12 AM   #41
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Thanks Cat.
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Old 11-16-2014, 08:13 AM   #42
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I'm having my trusted mechanic look at it and adjust accordingly. Btw I would go with my guys assessment over anything either Jayco or Hellwig or more Ryde would say. Not rocket science on this issue
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Old 11-16-2014, 08:13 AM   #43
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I'll be doing this on Tues and report back
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Old 11-16-2014, 08:16 AM   #44
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So Cat are you going with 2 inches?

Also how did you get in touch with Kevin at Hellwig?

Thanks
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Old 11-16-2014, 08:56 AM   #45
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2" if mechanic thinks it will be an improvement but whatever he says I'm going with. 800 435 5944 Kevin is in teck support
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Old 11-16-2014, 08:59 AM   #46
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Also my rig rides great right now and I don't notice difference loaded with firewood or not. I mean really nice quiet ride. We rented from cruise America for 7 years we still laugh about yelling to here each other with all the rattles..kinda miss that too in an odd way!
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Old 11-17-2014, 05:34 PM   #47
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So which Hellwig helper springs do the Greyhawks have? Is it the Load Pro 35?
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Old 11-17-2014, 07:06 PM   #48
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Quote:
Originally Posted by NC Roamer View Post
So which Hellwig helper springs do the Greyhawks have? Is it the Load Pro 35?
It is like the LP35 but I think it may be an OEM version. I spoke with the Hellwig Chief Engineer. Jayco is being very coy about this and so is Hellwig. The springs are not adjusted correctly from Jayco / Mor-Ryde however, after my situation they are being very careful what they admit to customers. It does depend on the loaded weight of your unit however, they are being installed without factoring in the weight of the body because the springs are being installed prior to the body. They should be adjusted by Jayco after the body is installed (built really) to the factory ship weight or even to the GVWR which would be safe. It would make for a harsh ride for the delivery drivers but that shouldn't be of too much of concern for the customer who will be using the unit at or close to the GVWR.
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Old 11-20-2014, 07:50 PM   #49
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Talked to Jayco today, and it doesn't look like they will do anything about it. I can't do it myself, or have a mechanic do it while the unit is still under warranty (it's only six months old). Anything that I do or have done that's not specifically authorized by Jayco will cause warranty issues if something goes wrong.


It's a shame, because getting some weight back on the front will help with the "wandering".
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Old 11-21-2014, 10:52 AM   #50
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This is the response that I received from Jayco:

"We have reviewed your photos and concerns. Jayco has inspected our installation process as well as a number of units in the field waiting for delivery. Attached are the standards that are given to us by Hellwig’s supplier and audited by Hellwig’s supplier on a regular basis. Your springs have been installed correctly and in accordance with the standards provided."

So, they are saying that there is no issue.


Don't know what else there is to say...
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