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Old 07-06-2018, 07:47 PM   #1
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Awning Jerks Moving In And Out

The number one awning on my 2016 Pinnacle works smooth as it should. The number two smaller awning has a small jerking and is noisy when moving in and out. Is there a fix for this or is it just something to live with? I tried a search but could not come up with anything or was not using the right word combination.
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Old 07-06-2018, 08:01 PM   #2
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Spray the cylinders and track with silicone lube.
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Old 07-07-2018, 07:41 PM   #3
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Grumpy: Thanks for your suggestion. I had a neighbor run the awning in and out so I could watch it on the ground. I used spray on the items you suggested and it helped a little bit. In watching I noticed the head assembly containing the motor was loose. In further checking found the large screw that holds the head assembly to the bar was loose. After I tightened it some more of the jerking motion went away. The cause seems to be in the motor head assembly so I am going to take the cover off and check it out. It got too hot to continue so postponed until a later time. If I find anything I will report it here as a follow up. Thanks
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Old 07-09-2018, 02:10 PM   #4
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There was a recall of the gas struts on the awnings as the original struts had too much pressure and would cause the jerking you are describing. I called Carefree with my awning serial #'s and they sent me replacements @ no charge. I changed them myself but it isn't real easy to do. You may want to call Carefree and see if they will send new ones.
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Old 07-09-2018, 06:56 PM   #5
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Fingerlakes: I think you have identified the real problem. I will get a hold of Carefree tomorrow with awning serial number, purchase date, etc. We purchased the unit new in May of 2017 but I will also send them the original build date. I appreciate your taking the time to answer my inquiry. Thanks again. Don
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Old 07-09-2018, 10:33 PM   #6
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Yep..had my struts replace too.
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Old 09-19-2021, 06:54 AM   #7
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Awning serial numbers

Where do you find the serial numbers because I have the same problem? Thanks in advance
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Old 09-19-2021, 07:28 AM   #8
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Quote:
Originally Posted by Pjmead View Post
Where do you find the serial numbers because I have the same problem? Thanks in advance
Sticker on the tube when is rolled out. Left hand side I think
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Old 09-19-2021, 09:49 AM   #9
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Left side tube, may have to bump it in/out slightly to see it.
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Old 09-19-2021, 03:36 PM   #10
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Thank you
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