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Old 10-07-2014, 04:56 PM   #51
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OP, have you confirmed that the nearby dealers will assist with problems that crop up? If they will, ask if you'll be at the back of the line as a non-customer. Having experienced buyer's remorse more than once in my lifetime, I'd run from this deal and Gramma get out of the way! Especially if I didn't have any skin ($) in the game. And I'd take the family to a nice hotel and enjoy the weekend. But do whatever works for you and best of luck.
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Old 10-07-2014, 05:08 PM   #52
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Cekkk, that's a great question. I will have to find out that answer.
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Old 10-07-2014, 05:46 PM   #53
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Old 10-07-2014, 06:59 PM   #54
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I bought a 2015 Jayco Precept motor home from Albany RV or whatever they call themselves. Worst buying experience I have ever had. High pressure sales, called every other day. Bought the unit because they were hard to find. Delivery was a joke, didn't do anything that we requested on buyers order, had a check engine light on when we bought it, that wasn't fixed, told me to take to Ford dealer, etc, etc. Have called them a dozen times and all I get is their automated answering system. No return calls. Have not spoken with a human since we took delivery. Oh, and if I didnt take the unit that day the guy said we would be charged for storage. Needless to say I will be filing a complaint with the BBB, Jayco, and any other agency I can think of. If they get your money, lookout, your in for a wild ride. They make independent used car dealers look like choir boys.
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Old 10-07-2014, 07:22 PM   #55
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Can you even file a complaint against a business whose BBB rating has already been revoked?
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Old 10-07-2014, 07:37 PM   #56
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Good question, NC Roamer. If there were any Jayco dealers in my area, I would have already gone elsewhere. My wife really likes this model, as do I. I do have very low expectations, as McFarmall alluded to (I think). We already have significant time, and a down payment, invested in this unit. They did work with us in terms of providing a few upgrades, although we don't need them. We don't use the radio, TV, or microwave when camping. In fact, we rarely use water. We just want something that is very comfortable to sleep in and has plenty of room to hold our coffee - the one thing we can't do without.
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Old 10-07-2014, 08:34 PM   #57
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I am totally befuddled by this whole thread. I am a proverbial "consumer", having bought dozens of boats, cars, RVs and other big ticket items. As I said in my original post, we bought our Jayco from the Buffalo dealership of the same company and found it to be one of the best buying experiences ever. We have been using the trailer every weekend since August and couldn't be more delighted with it. A couple of minor issues, but all were adressed myself with help from the forum, and no $ required. The dealer prep was, IMHO, outstanding.

If I had read this thread in July we would have purchased elsewhere. In any event, glad I didn't read it because we truly are happy campers.

To the OP - I hope all works out well for you.
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Old 10-07-2014, 08:40 PM   #58
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Gypsjim, I, the OP, purchased from the same dealer twice before. I have been quite surprised by this experience. I do hope it works out well as we have too few days to camp and really need the time away.
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Old 10-07-2014, 11:28 PM   #59
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My sales person has been fantastic. She arranged for my trailer to be delivered to my seasonal site. I had a small issue with a leak on one of my taps and called her, she arranged for it to be fixed on site. She called me during the summer and asked me how I was enjoying the trailer.

I bought locally and was treated very well both before I paid and after...I think it is as it should be. After sale service is vitally important and without it you are stuck hoping that another dealer will service your trailer if needed. I know that it is customers first at most dealers, as it should be.

Good Luck!
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Old 10-08-2014, 08:16 AM   #60
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lightcs1776, perhaps you ought to point out to Jayco that this dealerships BBB rating has been revoked??? Does Jayco really want a dealership like this in the dealership chain??? If so, Jayco may be the one that needs to be talking with the dealership management team to help them out. Might need to give them some management 101 principles and salesmanship 101!
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